Squiz Status

Is Squiz down?

Current Status: Squiz is UP

We checked the official Squiz status page for updates 48 seconds ago.

Past Squiz Incidents

Source: Official Squiz status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 16:25 DXP 6.61.0 Safe Edit Issue causing error 500 for Public users
major
8 hrs, 15 mins

Dear Customers, Following an extended period of monitoring, we are pleased to confirm that this issue has now b...

2025-03-26 22:57 UK DXP Funnelback Customers - Service Degradation
critical
4 hrs, 15 mins

The issue has been addressed, and services are fully restored. We will continue to monitor system performance, bu...

2025-03-25 21:02 Connect Performance Degradation
minor
5 hrs, 58 mins

The maintenance has now concluded and we do not expect any further outages at this time.The maintenance has now concluded and we do not expect any further outages at this time.

2025-03-11 02:05 [Scheduled] Maintenance Notification - Sydney DC - network resiliency improvements
maintenance
0 second

Dear Customers, Squiz would like to announce the cancellation of the Scheduled Maintenance Window. Whilst this ...

2025-03-05 18:00 [Scheduled] Maintenance Notification - Sydney DC - Performance improvements
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-22 00:22 Major Incident - Funnelback SaaS UK
major
2 hrs, 2 mins

We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback system h...

2025-02-18 18:00 [Scheduled] SYD DC Network Resiliency Testing
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-17 09:33 Squiz.net emails flagging as Junk
maintenance
0 second

Dear Customers, We are pleased to inform you that this issue has now been resolved. We sincerely appreciate you...

2025-02-11 13:00 [Scheduled] Emergency Sydney DC maintenance - Hazard window.
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-31 10:14 Matrix Error - JS errors impacting REST resource assets
none
41 mins

This Issue has now been considered resolved after our observations. Feel free to get in contact by MySquiz.net to...

2025-01-22 20:00 [Scheduled] Schedule Maintenance Notification - Cloudflare
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-21 18:00 [Scheduled] Squiz Cloud Maintenance : Saas Search Cluster
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-15 20:00 [Scheduled] Sydney Data Centre Performance Improvement
maintenance
2 hrs

The scheduled maintenance window from 09:00 - 11:00 GMT today has now ended. During maintenance issues were encou...

2025-01-15 02:03 Network Issues in the AU DC
major
1 hr, 11 mins

This incident has been resolved and all services are up and runningThis incident has been resolved and all services are up and running

2024-12-17 21:00 Excess traffic towards the UK DXP Search Admin
none
0 second

09:57-10:13am GMT Excess traffic towards the UK DXP Search Admin API caused a denial of service situation where s...

2024-12-12 15:00 [Scheduled] Squiz Database Maintenance UK and US Clients (15 minute Hazard Window)
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-10 20:00 [Scheduled] Sydney Data Centre Performance Improvement
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-03 20:00 [Scheduled] Cloudflare Service Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-25 17:42 Performance Issues for Squiz UK hosted Clients
major
5 hrs, 11 mins

We are pleased to confirm that the previously reported issue affecting the performance of our UK hosted systems h...

2024-11-14 10:13 [Scheduled] UK DC Maintenance
maintenance
0 second

These upgrades have been postponed until further noticeThese upgrades have been postponed until further notice

2024-11-14 10:13 [Scheduled] UK DC Maintenance
maintenance
0 second

These upgrades have been postponed until further noticeThese upgrades have been postponed until further notice

2024-11-13 21:00 [Scheduled] DXP / SAAS AUS Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-04 18:30 [Scheduled] Melbourne DC maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-30 18:30 [Scheduled] Melbourne DC maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-29 20:00 [Scheduled] Squiz Cloudflare CDN Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-28 14:05 SSL certificate renewal for Connect AU tenant UI
major
8 hrs, 39 mins

This issue has now been resolved. We have retested Connect AU and the UI errors are gone and the service is worki...

2024-10-22 20:00 [Scheduled] Urgent network maintenance in Melbourne DC (No Impact Expected)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-19 10:00 [Scheduled] UK DC Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-10 20:03 Squiz DXP Funnelback degraded performance
major
53 mins

We are pleased to confirm that the performance of our UK Funnelback DXP system has been restored. Our team were a...

2024-10-10 15:00 [Scheduled] Funnelback DXP Maintenance - No Outage Expected.
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-08 02:51 UK DR/Backup Datacenter degradation
none
29 mins

This incident has been resolvedThis incident has been resolved

2024-09-19 23:00 [Scheduled] Config change by Upstream Provider in Sydney and Melbourne
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-18 04:00 [Scheduled] 04:00 - 06:00 AEST September 18 2024 - Emergency Network Maintenance in Melbourne DC
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-17 04:00 [Scheduled] 04:00 - 06:00 AEST September 17 2024 - Emergency Network Maintenance in Melbourne DC
maintenance
47 mins

Scheduled maintenance has been completed at this time without any incidents or impact.Scheduled maintenance has been completed at this time without any incidents or impact.

2024-09-16 18:42 Squiz DXP Funnelback degraded performance
major
3 hrs, 54 mins

We are pleased to confirm that the previously reported issue affecting the performance of our UK Funnelback DXP s...

2024-09-09 23:00 [Scheduled] Emergency Maintenance on Sydney DC
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-06 19:24 Support Telephone Line Issues
minor
2 hrs, 23 mins

We are pleased to inform you that our support phone line has been successfully repaired and is now fully operatio...

2024-09-05 22:00 [Scheduled] Sydney border router maintenance.
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-22 10:51 DXP - Component content changes not showing in Admin
minor
6 hrs, 50 mins

This update should be out as the latest patch. Feel free to get in touch at support@squiz.net if you see any furt...

2024-08-01 18:55 Squiz DXP funnelback degraded performance
major
1 hr, 23 mins

We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback DXP syst...

2024-06-28 14:31 [Scheduled] Squiz DXP - Rollback of settings from previous incident.
maintenance
0 second

We have received word from our team that something has come up in our planning and the operations planned in this...

2024-06-26 20:59 Major Incident - Funnelback DXP UK
major
30 mins

We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback DXP syst...

2024-06-19 22:00 [Scheduled] Routine Network Maintenance in our Melbourne DC
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-17 23:00 [Scheduled] AU DXP Search Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-17 18:00 [Scheduled] US DXP Search Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-17 10:00 [Scheduled] UK DXP Search Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-14 09:03 Major Incident - AU/NZ DXP instances - Update
minor
2 hrs, 51 mins

The incident has now been resolved.The incident has now been resolved.

2024-06-14 08:57 [Scheduled] Server Maintenance - Squiz Cloud Customers EU - 3rd Party DC Upgrade
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-14 08:57 [Scheduled] Server Maintenance - Squiz Cloud Customers EU - 3rd Party DC Upgrade
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-13 19:00 [Scheduled] Infrastructure Maintenance Window for Funnelback SaaS US
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.