Current Status: subsplash is UP
We checked the official subsplash status page for updates 57 seconds ago.
Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
---|---|---|---|---|
2024-12-18 12:58 | SMS texts not being delivered | major | 25 hrs, 8 mins | Full resolution of this issue will require continued communication with our 3rd party partner. As we continue to ...read more |
2024-12-13 10:15 | Unable to View Messaging Groups in the Dashboard | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
2024-12-13 10:15 | Unable to View Messaging Groups in the Dashboard | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
2024-11-17 08:00 | Subsplash Live Facebook Syndication Disconnect | none | 0 second | Subsplash Live streams were unable to syndicate to Facebook due to a change made on Facebook's end, which caused ...read more |
2024-10-15 21:00 | [Scheduled] Subsplash Live Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-14 17:45 | [Scheduled] Subsplash Live Scheduled Maintenance | maintenance | 0 second | Scheduled maintenance has been postponed and will be rescheduled for a later date and time.Scheduled maintenance has been postponed and will be rescheduled for a later date and time. |
2024-10-08 07:41 | Messaging Not Loading for Some Users. | minor | 3 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
2024-09-08 08:08 | Subsplash Giving and Live Stream Service Interruption | critical | 3 hrs | This incident has been resolved.This incident has been resolved. |
2024-07-24 13:24 | Giving Data not recording and Batches returning error message | minor | 2 hrs, 27 mins | This incident has been resolved. You should see any missing gift or payment from transactions during this inciden...read more |
2024-07-23 04:37 | Subsplash Dashboard Service Disruption | major | 2 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
2024-07-21 08:34 | Fill-In Notes Service Interruption | major | 2 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
2024-07-14 06:13 | Fill-In Notes Service Interruption | minor | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
2024-07-02 00:00 | [Scheduled] Subsplash Events & Forms Maintenance | maintenance | 1 hr, 22 mins | Maintenance is now complete and all systems related to forms are once again operational.Maintenance is now complete and all systems related to forms are once again operational. |
2024-06-27 10:15 | SnapPages Service Disruption | minor | 22 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
2024-06-11 05:49 | Missing Fill-In Notes | major | 28 mins | This incident has been resolved.This incident has been resolved. |
2024-06-05 12:13 | Church Management Dashboard returning 502 Error | major | 1 hr, 38 mins | This incident has been resolved, thank you for your patience.This incident has been resolved, thank you for your patience. |
2024-06-04 10:08 | Messaging Groups not loading from Group Finder | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
2024-05-30 13:00 | Unable to access Dashboards | none | 0 second | We discovered an issue earlier today that caused giving and media analytics, as well as check-in data, to be inac...read more |
2024-05-26 15:37 | Live Streams returning error code instead of starting | critical | 30 mins | This incident has been resolved.This incident has been resolved. |
2024-05-20 06:48 | Video files failing to upload to the Dashboard | major | 29 mins | This incident has been resolved.This incident has been resolved. |
2024-05-14 05:57 | Web App, Embeds, and Blocks not loading | major | 50 mins | This incident has been resolved.This incident has been resolved. |
2024-05-09 10:02 | Giving Dashboard returning 500 error and Giving page continuously loading | minor | 21 mins | This incident has been resolved.This incident has been resolved. |
2024-04-25 16:07 | Direct links to Media Items and Live Stream items returning error page | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
2024-04-16 05:39 | Unable to upload media to a Media Item | major | 16 mins | This incident has been resolved.This incident has been resolved. |
2024-03-17 10:49 | Media Uploads Failing to Process | major | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
2024-03-06 08:41 | Giving Transfers not updating in dashboard | minor | 5 hrs, 7 mins | This incident has been resolved. It will still take some time for the system to catch up fully and display every ...read more |
2024-03-05 11:06 | People and Groups experiencing loading issues | major | 36 mins | This incident has been resolved.This incident has been resolved. |
2024-02-06 12:30 | Event embeds not loading on web pages | none | 0 second | Event embeds were unable to load on websites. When navigating to web pages containing an events embed, no events ...read more |
2024-02-03 18:34 | Events tab and events in calendars not loading | major | 3 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
2024-02-03 13:21 | Web players (SnapPages and Web App) failing to load files that were recently uploaded. | major | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
2024-02-02 11:41 | Events tab and events in calendars are not loading | minor | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
2024-01-21 06:45 | SnapPages Web Builder, Apps and Livestreams unable to load. | critical | 2 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
2024-01-17 17:28 | Delays in recurring gift processing and ChMS syncing | minor | 43 hrs, 16 mins | All delays in recurring donations and ChMS integration syncing are resolved and have resumed standard operation.All delays in recurring donations and ChMS integration syncing are resolved and have resumed standard operation. |
2023-12-03 07:47 | Live Chat Service Interruption | minor | 48 mins | This incident has been resolved.This incident has been resolved. |
2023-11-06 12:25 | Church Management mailouts not sending | minor | 31 mins | This issue is now resolvedThis issue is now resolved |
2023-10-30 06:00 | Fill-in Notes Outage | critical | 42 mins | This incident has been resolved.This incident has been resolved. |
2023-10-22 06:49 | Service Interruption | major | 2 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
2023-10-18 09:39 | Messaging and Live Chat Service Interruption | minor | 5 mins | Service functionality is restoredService functionality is restored |
2023-10-07 08:26 | Fill-In Notes Outage | major | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
2023-10-01 08:20 | Church Management - Degraded Experience for some Checkin Clients | minor | 3 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
2023-09-29 09:32 | Mailout Service Interruption | major | 1 hr, 36 mins | This incident has been resolved.This incident has been resolved. |
2023-09-28 13:58 | HTTP Error 500 on some SnapPages websites | major | 3 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
2023-09-24 10:59 | Events Unable to be Scheduled | major | 14 mins | This incident has been resolved.This incident has been resolved. |
2023-09-22 12:30 | Slow load times on Church Management | minor | 4 hrs | This incident has been resolved.This incident has been resolved. |
2023-09-13 15:28 | Messaging Service Interruption | critical | 1 hr, 40 mins | This incident has been resolved.This incident has been resolved. |
2023-09-10 08:56 | Giving Performance Degraded | critical | 47 mins | This incident has been resolved.This incident has been resolved. |
2023-09-05 19:02 | SnapPages Service Interruption | critical | 25 mins | This incident has been resolved.This incident has been resolved. |
2023-07-28 06:16 | Intermittent SnapPages Sites and Editor Issues | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
2023-07-17 14:37 | Multiple Service Interruptions | critical | 1 hr, 51 mins | This incident has been resolved. Some regions will see this resolved immediately while others may take time for t...read more |
2023-07-09 13:05 | Subsplash Live is Experiencing a Decrease in Performance with Syndication and Simulated Live | minor | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |