Current Status: SysAid is UP
We checked the official SysAid status page for updates 4 mins, 13 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-12 13:00 | Performance/Slowness on INST67US instances | none | 0 second | Mar 12, 13:00:00 GMT+0Investigating - We are currently investigating this incident.. Mar 12, 15:25:29 GMT+0Re...read more |
| 2025-03-08 16:00 | Scheduled Maintenance | none | 0 second | Mar 8, 16:00:00 GMT+0Identified - We plan to perform a scheduled maintenance to upgrade our RDS.. Mar 8, 16:0...read more |
| 2025-02-26 09:46 | Performance/Slowness on EU instances | none | 0 second | Feb 26, 09:46:20 GMT+0Investigating - We are currently investigating this incident.. Feb 26, 10:34:10 GMT+0Re...read more |
| 2025-02-17 08:32 | Slowness/Performance issues | none | 0 second | Feb 17, 08:32:52 GMT+0Resolved - We are currently investigating reports of slowness and performance issues in ...read more |
| 2025-02-16 16:00 | Scheduled maintenance | none | 0 second | Feb 16, 16:00:00 GMT+0Identified - ### **Maintenance Details:** _Date: February 16th, Time: 4:00 PM UTC_ Durin...read more |
| 2025-02-09 04:00 | Scheduled maintenance | none | 0 second | Feb 9, 04:00:00 GMT+0Identified - **Maintenance Details:** _Date: February 9th, Time: 4:00 AM UTC_ During this...read more |
| 2025-02-02 16:00 | Scheduled maintenance | none | 0 second | Feb 2, 16:00:00 GMT+0Identified - **Maintenance Details:** _Date: February 2nd, Time: 4:00 PM UTC_ During this...read more |
| 2025-01-26 08:00 | Scheduled maintenance | none | 0 second | Jan 26, 08:00:00 GMT+0Identified - **Maintenance Details:** _Date: January 26th, Time: 8:00 AM UTC_ During thi...read more |
| 2025-01-23 16:10 | Service disruptions / Performance degradation | none | 0 second | Jan 23, 16:10:56 GMT+0Investigating - Update: Some customers on INST67 are experiencing slowness. This is bein...read more |
| 2025-01-22 16:40 | Issues accessing SSP for some End Users using Spaces | none | 0 second | Jan 22, 16:40:00 GMT+0Investigating - We are currently investigating an issue that may prevent some End Users ...read more |
| 2025-01-19 08:00 | Planned Maintenance | none | 0 second | Dec 30, 12:45:22 GMT+0Identified - We will be undergoing scheduled maintenance during this time.. Dec 25, 13:...read more |
| 2025-01-19 06:00 | Scheduled maintenance | none | 0 second | Jan 19, 06:00:00 GMT+0Identified - **Maintenance Details:** _Date: January 19th, 2025 Time: 8:00 AM - 12:00 AM...read more |
| 2025-01-12 16:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-12 16:00 | Planned Maintenance | none | 0 second | Dec 25, 13:13:48 GMT+0Identified - We are planning to upgrade our MySQL to version 8.0.. Jan 12, 21:06:34 GMT...read more |
| 2025-01-02 10:04 | SysAid Outage Issues | critical | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-29 08:00 | Planned Maintenance | none | 0 second | Dec 29, 12:00:21 GMT+0Completed - The scheduled maintenance has been completed.. Dec 29, 08:00:21 GMT+0Identi...read more |
| 2024-12-29 08:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-15 09:00 | Planned Maintenance | none | 0 second | Dec 15, 13:00:21 GMT+0Completed - The scheduled maintenance has been completed.. Dec 15, 09:00:21 GMT+0Identi...read more |
| 2024-12-15 09:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-15 08:00 | Planned Maintenance | none | 0 second | Dec 15, 12:00:21 GMT+0Completed - The scheduled maintenance has been completed.. Dec 15, 08:00:21 GMT+0Identi...read more |
| 2024-12-15 08:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-24 18:00 | [Scheduled] Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-24 18:00 | Planned Maintenance | none | 0 second | Nov 20, 16:44:05 GMT+0Identified - We are performing a change in our filesystem to EFS (Amazon Elastic File Sy...read more |
| 2024-11-24 09:00 | Planned Maintenance | none | 0 second | Nov 24, 14:00:21 GMT+0Completed - The scheduled maintenance has been completed.. Nov 24, 09:00:21 GMT+0Identi...read more |
| 2024-11-24 09:00 | [Scheduled] Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-11 15:11 | Customers unable to update or create tickets | none | 0 second | Nov 11, 15:30:42 GMT+0Resolved - This incident has been resolved.. Nov 11, 15:28:07 GMT+0Identified - The i...read more |
| 2024-11-11 15:11 | Customers unable to update or create tickets | critical | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-03 09:00 | [Scheduled] Planned Maintenance | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-03 09:00 | Planned Maintenance | none | 0 second | Nov 3, 18:00:02 GMT+0Completed - The scheduled maintenance has been completed.. Nov 3, 09:00:03 GMT+0Identifi...read more |
| 2024-10-06 07:30 | [Scheduled] SysAid Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-06 07:30 | SysAid Planned Maintenance | none | 0 second | Oct 6, 12:30:02 GMT+0Completed - The scheduled maintenance has been completed.. Oct 6, 07:30:02 GMT+0Identifi...read more |
| 2024-09-28 05:09 | Important SysAid Update: Cloud Outage at our Australian data center | none | 0 second | Sep 28, 05:45:17 GMT+0Resolved - This incident has been resolved.. Sep 28, 05:38:51 GMT+0Monitoring - A fix...read more |
| 2024-09-28 05:09 | Important SysAid Update: Cloud Outage at our Australian data center | none | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 15:12 | Service disruption | none | 0 second | Sep 18, 16:57:57 GMT+0Resolved - This issue has been resolved.. Sep 18, 15:45:40 GMT+0Identified - The root...read more |
| 2024-09-18 15:12 | Service disruption | none | 1 hr, 45 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-18 07:53 | SysAid Service Disruption | none | 0 second | Sep 18, 11:16:17 GMT+0Resolved - This issue has been resolved.. Sep 18, 09:24:24 GMT+0Monitoring - We are c...read more |
| 2024-09-18 07:53 | SysAid Service Disruption | none | 3 hrs, 23 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-16 15:47 | Service Disruption | none | 0 second | Sep 16, 16:22:32 GMT+0Resolved - This incident has been resolved.. Sep 16, 15:58:34 GMT+0Monitoring - A fix...read more |
| 2024-09-16 15:47 | Service Disruption | none | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-08 10:23 | test | none | 0 second | Sep 8, 10:23:39 GMT+0Resolved - This incident has been resolved..Sep 8, 10:23:39 GMT+0Resolved - This incident has been resolved.. |
| 2024-08-19 22:00 | Service Disruptions - INST64US, INST04US | none | 0 second | Aug 19, 22:00:00 GMT+0Resolved - On August 20th, 2024, at approximately 1:00 AM (GMT+3), we experienced a serv...read more |
| 2024-08-19 22:00 | Service Disruptions - INST64US, INST04US | major | 0 second | On August 20th, 2024, at approximately 1:00 AM (GMT+3), we experienced a service disruption affecting our US Inst...read more |
| 2024-08-01 04:00 | SysAid Unplanned Maintenance | none | 0 second | Aug 1, 04:15:02 GMT+0Completed - The scheduled maintenance has been completed.. Aug 1, 04:00:02 GMT+0Identifi...read more |
| 2024-08-01 04:00 | [Scheduled] SysAid Unplanned Maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-18 18:15 | Performance Degradation | none | 0 second | Apr 18, 15:30:00 GMT+0Resolved - Update: Some customers on US INST04 are experiencing Performance Degradation.Apr 18, 15:30:00 GMT+0Resolved - Update: Some customers on US INST04 are experiencing Performance Degradation. |
| 2024-04-18 15:30 | Performance Degradation | critical | 0 second | Update: Some customers on US INST04 are experiencing Performance DegradationUpdate: Some customers on US INST04 are experiencing Performance Degradation |
| 2024-01-28 14:30 | Performance Degradation | none | 0 second | Jan 28, 14:30:00 GMT+0Resolved - We're currently addressing performance degradation in US Instances 04&64. Our...read more |
| 2024-01-28 14:30 | Performance Degradation | critical | 0 second | We're currently addressing performance degradation in US Instances 04&64. Our team is actively investigating, and...read more |
| 2023-11-16 12:48 | Important SysAid Update: Cloud Outage at our INST16EU data center | none | 0 second | Nov 16, 13:42:55 GMT+0Resolved - This incident has been resolved.. Nov 16, 12:48:50 GMT+0Identified - SysAi...read more |
| 2023-11-16 12:48 | Important SysAid Update: Cloud Outage at our INST16EU data center | critical | 54 mins | This incident has been resolved.This incident has been resolved. |