Current Status: TPx Communications is UP
We checked the official TPx Communications status page for updates 3 mins, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-24 15:35 | Southern California Power Outage | major | 44 hrs, 17 mins | SCE has finished repairs to their damaged transformer and we are seeing our customers services restored. If you ...read more |
| 2024-12-18 12:22 | Dallas, Texas Market | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 07:02 | Los Angeles / Dallas Slow Internet | minor | 34 hrs, 30 mins | We are no longer seeing packet loss across our internet connections. We are closing this event If you feel your...read more |
| 2024-12-13 10:01 | Palo Alto Packet Loss | minor | 116 hrs, 58 mins | Our providers have corrected the congestion issues on their network by a series of traffic reroutes and fiber eve...read more |
| 2024-12-13 09:43 | Multiple Markets Webex Event | minor | 21 hrs, 50 mins | Services remain healthy and stable, and the issue has been resolved by our vendor.Services remain healthy and stable, and the issue has been resolved by our vendor. |
| 2024-12-08 12:14 | Multiple Markets | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 22:03 | Palo Alto Packet Loss | minor | 12 hrs, 26 mins | Our Provider has confirmed that there was congestion on the connecting downstream provider. The congestion is no...read more |
| 2024-10-30 09:29 | Multiple Markets Verizon Wireless Outage | minor | 0 second | Verizon Wireless Update: Verizon engineers have fully restored today's network disruption that impacted some cus...read more |
| 2024-10-23 14:34 | Los Angeles | critical | 5 hrs, 44 mins | We are seeing most of the customer services have been restored. Our Support Teams will continue to reach out to ...read more |
| 2024-10-11 10:36 | Upcoming System Outage | maintenance | 69 hrs, 58 mins | The One Central Portal is up with customer access. We apologize for any inconvenience that this might cause you....read more |
| 2024-10-09 09:03 | Advisory - Hurricane Milton | none | 29 hrs, 16 mins | We are seeing some circuits impacted by loss of power and other damages due to Hurricane Milton begin to be resto...read more |
| 2024-10-03 12:57 | Multiple Market Outage in the Palm Springs, CA Area | critical | 2 hrs, 2 mins | Our Provider performed temporary reroutes which restored affected services. Permanent repairs will be scheduled ...read more |
| 2024-09-26 09:32 | Multiple Markets Efax Event | minor | 0 second | We have completed updating affected Efax customer accounts to restore services. If you feel your service is bein...read more |
| 2024-09-25 14:25 | Advisory - Hurricane Helene | none | 114 hrs, 43 mins | Customer services that Hurricane Helene damaged are slowly recovering. The event did not impact our core TPx net...read more |
| 2024-09-10 15:06 | Advisory - Tropical Storm Francine | none | 136 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 11:07 | Las Vegas NNI Event | major | 25 hrs, 30 mins | We have confirmations of customers services being restored.We have confirmations of customers services being restored. |
| 2024-08-26 13:06 | Multiple Markets TPx Ticketing System Event | critical | 2 hrs, 37 mins | Our vendor has responded that the issue has been resolved. We will be working with them for root cause analysis ...read more |
| 2024-08-08 13:20 | Slow Internet Speeds | major | 33 hrs, 34 mins | Customer cases have been closed. Resolving this major Incident.Customer cases have been closed. Resolving this major Incident. |
| 2024-08-08 08:14 | Los Angeles Area Fiber Outage | critical | 31 hrs, 52 mins | We are seeing all customers impacted by this fiber cut event have been restored. If you feel your service is bei...read more |
| 2024-07-23 11:17 | Southern California Internet Slow Speed Event | minor | 30 hrs, 18 mins | We have completed our monitoring and confirmed customers are no longer experiencing slow internet speeds. If you...read more |
| 2024-07-16 20:49 | Los Angeles Area Fiber Outage | critical | 34 hrs, 26 mins | Our Support team has confirmed all customer services have been restored.Our Support team has confirmed all customer services have been restored. |
| 2024-07-09 14:33 | San Antonio Outage | critical | 17 hrs, 44 mins | We have confirmed services have been restored. The provider has completed the last of the fiber repairs. If you...read more |
| 2024-07-08 13:24 | Dallas / Atlanta Slow Speed & Packet Loss Event | major | 25 hrs, 2 mins | We have confirmed that along with the traffic reroute initially and now the fiber being repaired customer service...read more |
| 2024-07-08 10:01 | Houston Texas Power Event - 7/8/24 | critical | 203 hrs, 40 mins | We have confirmed that all TPx customers except 6 have been restored. CenterPointe Energy has restored 2.2 millio...read more |
| 2024-07-03 00:59 | Newark New Jersey NNI Interruption | major | 1 hr, 27 mins | The reboot of the equipment has restored services. If you feel your service is being impacted, please open a cas...read more |
| 2024-06-27 08:31 | Multiple Markets Webex Event | minor | 2 hrs, 16 mins | Our provider has confirmed that all services have stabilized and are showing healthy. If you feel your service ...read more |
| 2024-06-27 05:06 | Boston Major Incident | major | 3 hrs, 18 mins | We have confirmed customer services have been restored. If you feel your service is being impacted, please open ...read more |
| 2024-06-25 07:35 | Redding CA Fiber Outage | major | 23 hrs, 52 mins | We have confirmed that customer services have been restored. If you feel your service is being impacted, please ...read more |
| 2024-06-18 11:45 | Boston | major | 1 hr, 11 mins | The Massachusetts 911 system has been restored.The Massachusetts 911 system has been restored. |
| 2024-06-06 16:15 | Palm Desert | minor | 283 hrs, 14 mins | The downstream provider has corrected the issue and no further customer reports have been logged.The downstream provider has corrected the issue and no further customer reports have been logged. |
| 2024-06-03 07:29 | Los Angeles | major | 52 hrs, 15 mins | We have confirmed services have been restored after all provider splicing was completed. If you feel your servic...read more |
| 2024-05-30 22:38 | San Jose / Palo Alto | critical | 1 hr, 27 mins | We have completed restoring the affected equipment and see services have been restored. If you feel your service...read more |
| 2024-05-28 13:48 | Houston Texas 5/28 Area Power Outage | critical | 58 hrs, 16 mins | We are seeing all of our customers restored. If you feel your service is being impacted, please open a case with...read more |
| 2024-05-28 06:43 | Dallas Texas Power Outage | critical | 78 hrs | We see our customers have restored. If you feel your service is being impacted, please open a case with our te...read more |
| 2024-05-16 18:09 | Houston Texas Power Event | critical | 184 hrs, 34 mins | CenterPoint Energy has announced that 99% of customers impacted by the power outages from the severe storms have ...read more |
| 2024-04-26 09:39 | Southern California Long Distance Calling Incident | minor | 102 hrs, 3 mins | Our providers have completed the build of a new trunk that is now passing traffic for long-distance services for ...read more |
| 2024-04-24 13:26 | San Bernardino Fiber Cut | major | 3 hrs, 8 mins | We have confirmed services have been restored. We have requested an RFO from our provider. If you feel your ser...read more |
| 2024-04-19 07:24 | Multiple Market Webex Event | minor | 4 hrs, 47 mins | We reloaded our Server and services have been up and stable for 4 hours. Customers reporting the issue have also...read more |
| 2024-04-16 04:57 | Multiple Markets | major | 1 hr, 15 mins | Our vendor has completed the maintenance activity that ran over by 90 minutes. We have verified access has been ...read more |
| 2024-04-14 13:36 | Multiple Markets Southern California | minor | 22 hrs, 57 mins | Our provider has completed the replacement of the fiber optic cable. We have confirmed customer services have be...read more |
| 2024-04-13 11:15 | Multiple Markets | critical | 15 hrs, 54 mins | Our provider has completed the fiber repairs and our NOC is seeing customer services are restored. If you feel...read more |
| 2024-04-03 15:41 | Multiple Markets | critical | 284 hrs, 55 mins | We have monitored our services from our provider and are no longer seeing the latency and drop packets. Our netw...read more |
| 2024-04-01 23:21 | Southern California | critical | 4 hrs, 18 mins | Our provider has completed splicing the damaged fiber cables earlier than expected restoring services. If you fe...read more |
| 2024-03-26 08:24 | Multiple Markets | minor | 30 hrs, 27 mins | The Smart Record call recording issue has been resolved. The backed up events/data have been processed and calls...read more |
| 2024-03-20 03:14 | Multiple Markets | major | 4 hrs, 40 mins | All backbone circuits have been restored and have been stable for four hours. If you feel your service is being ...read more |
| 2024-03-09 10:15 | Recent Fortinet FortiOS Vulnerabilities Announced February 8, 2024 | none | 261 hrs, 38 mins | The recommended Security Updates have been applied to our customers.The recommended Security Updates have been applied to our customers. |
| 2024-03-01 16:33 | Manchester MA Major Incident | major | 6 hrs, 1 min | Our Provider was able to reboot their equipment and all services were restored.Our Provider was able to reboot their equipment and all services were restored. |
| 2024-02-23 14:20 | Multiple Markets | major | 3 hrs, 17 mins | Our engineering team and vendor identified an incorrect configuration change as the root cause of the event. Ser...read more |
| 2024-02-22 07:44 | AT&T Wireless Outage | critical | 5 hrs, 56 mins | News Outlets are reporting AT&T Wireless has resolved the outage from this morning. There has been no root cause...read more |
| 2024-02-07 12:28 | Los Angeles Provider Outage | critical | 4 hrs, 41 mins | Our Provider has completed all repairs and our customer services have restored.Our Provider has completed all repairs and our customer services have restored. |