Mar  9, 08:00 CDTCompleted - The scheduled maintenance has been completed.Mar  9, 07:00 CDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar  7, 16:25 CSTUpdate - We will be undergoing scheduled maintenance during this time.Mar  7, 16:24 CSTScheduled - We will be performing maintenance on our integrations database.  Customers may see intermittent delays during the maintenance.

Integrations Database Maintenance

The scheduled maintenance has been completed.

[Scheduled] Integrations Database Maintenance

Jun  2, 00:00 CDTCompleted - The scheduled maintenance has been completed.Jun  1, 23:00 CDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 31, 11:03 CDTScheduled - Due to maintenance TeamSupport will be unavailable at this time. Emails sent during this time will be processed when the system becomes available.If the issue is urgent, please contact TeamSupport at support@teamsupport.com or 800-596-2820

NA3 System Maintenance

[Scheduled] NA3 System Maintenance

Oct  3, 15:35 CDTResolved - Empathize with those affected and let them know everything is operating as normal.Oct  3, 15:25 CDTMonitoring - Let your users know once a fix is in place, and keep communication clear and precise.Oct  3, 15:31 CDTIdentified - As you continue to work through the incident, update your customers frequently.Oct  3, 16:01 CDTInvestigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

This is an example incident

Empathize with those affected and let them know everything is operating as normal.

Start Time (UTC)	Incident Deep Link	Impact	Duration	Description
2025-03-09 13:00	Integrations Database Maintenance	none	0 second	Mar 9, 08:00 CDTCompleted - The scheduled maintenance has been completed.Mar 9, 07:00 CDTIn progress - Schedule...read more
2025-03-09 07:00	[Scheduled] Integrations Database Maintenance	maintenance	1 hr	The scheduled maintenance has been completed.The scheduled maintenance has been completed.
2024-06-02 05:00	NA3 System Maintenance	none	0 second	Jun 2, 00:00 CDTCompleted - The scheduled maintenance has been completed.Jun 1, 23:00 CDTIn progress - Schedule...read more
2024-06-01 23:00	[Scheduled] NA3 System Maintenance	maintenance	1 hr	The scheduled maintenance has been completed.The scheduled maintenance has been completed.
2023-10-03 20:35	This is an example incident	none	0 second	Oct 3, 15:35 CDTResolved - Empathize with those affected and let them know everything is operating as normal.Oct...read more
2023-10-03 16:01	This is an example incident	none	0 second	Empathize with those affected and let them know everything is operating as normal.Empathize with those affected and let them know everything is operating as normal.

TeamSupport Status

Is TeamSupport down?

Past TeamSupport Incidents