Current Status: TestRail is UP
We checked the official TestRail status page for updates 3 mins, 52 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-02-26 16:22 | Degraded Performance | major | 27 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-19 10:48 | Degraded Performance | major | 2 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-15 15:32 | Degraded Performance for Some Customers | minor | 80 hrs, 16 mins | We successfully resolved the issue, and normal service has been restored.We successfully resolved the issue, and normal service has been restored. |
| 2024-02-14 09:14 | Partial outage due to an overrunning maintenance task | major | 23 hrs, 21 mins | The incident has been resolved. We are continuing to monitor for errors.The incident has been resolved. We are continuing to monitor for errors. |
| 2023-10-12 17:20 | Degraded Cloud Attachments Service | minor | 100 hrs, 4 mins | Our DevOps team has applied a fix for this issue and after a period of monitoring, has determined that users shou...read more |
| 2023-06-01 07:35 | Some TestRail instances are currently in maintenance mode | major | 4 hrs, 8 mins | All systems are operational.All systems are operational. |
| 2022-09-07 12:08 | A small number of customers are experiencing slow response times | minor | 1 hr, 9 mins | The issue has been identified and a fix implemented. We will be continuing to monitor the situation.The issue has been identified and a fix implemented. We will be continuing to monitor the situation. |
| 2022-09-05 08:53 | Some customers are experiencing 403 Access Denied messages | minor | 5 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-17 12:22 | Gateway and Access Denied errors when accessing TestRail | major | 29 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-14 12:58 | Slow performance | minor | 191 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-04 07:18 | Undefined Column Name Bucket | major | 7 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-08 14:38 | Gateway errors when accessing TestRail | major | 2 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-07 12:58 | Gateway errors when accessing TestRail | major | 22 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2022-03-07 09:08 | TestRail Cloud instances in Maintenance mode | critical | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-02 01:44 | Intermittent gateway issues / performance degradation | minor | 33 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-01 09:11 | Gateway errors when accessing TestRail | critical | 10 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-20 18:19 | Investigating some reports of degraded performance | minor | 1 hr, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-29 21:00 | Instances in Maintenance Mode | none | 0 second | Multiple Instances were stuck in maintenance mode. We have quickly identified and resolved the issue after receiv...read more |
| 2021-11-28 12:56 | Some instances are currently showing maintenance mode. | major | 0 second | We are working directly with affected customers and/or customer instances and will be restoring data to them over...read more |
| 2021-11-19 10:00 | Degraded attachment performance | minor | 0 second | Users of TestRail were seeing ‘Cannot achieve consistency level LOCAL_ONE’ and ‘Request timed out’ errors. The is...read more |
| 2021-10-21 09:13 | TestRail CSS & JS assets are loading slowly or not at all for some instances | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-02 13:30 | Investigating some reports of slow performance | none | 0 second | Our DevOps team quickly identified the culprit behind performance degradation and was able to resolve the issue q...read more |
| 2021-07-16 13:34 | Status page launched! | none | 0 second | No incident here—just excited to announce our new Statuspage is live!No incident here—just excited to announce our new Statuspage is live! |