Current Status: Tettra is UP
We checked the official Tettra status page for updates 44 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-04-19 10:13 | Partial Outage - Some paid accounts defaulting to billing screen | none | 1 hr, 3 mins | We have restored access to all the affected accounts and are monitoring the situation.We have restored access to all the affected accounts and are monitoring the situation. |
| 2024-02-13 18:04 | Search not working for a small % of teams | minor | 6 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-03 22:10 | [Scheduled] Database upgrades | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-11 10:37 | Pages and sidebar not loading for read-only users | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-13 22:58 | Some users unable to create new team | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-05-25 18:00 | Intermittent issues with SSO Login | none | 0 second | We were having issues with our SSO provider integration. This has now been resolved.We were having issues with our SSO provider integration. This has now been resolved. |
| 2022-08-23 20:03 | Tettra web app is down | critical | 35 mins | A workaround for the DNS issue has been implemented and the app is accessible as per normalA workaround for the DNS issue has been implemented and the app is accessible as per normal |
| 2022-02-24 11:41 | Webapp is down | critical | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2022-02-21 14:05 | Email delivery delayed due to service provider errors | minor | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2021-01-04 10:52 | Slack Instability | minor | 3 hrs, 57 mins | We believe slack's outage is now contained to parts of Slack that do not impact Tettra. Please let us know if you...read more |
| 2020-12-26 11:10 | Email delivery disabled due to spam attack | major | 4 hrs, 44 mins | Email delivery and links are operational again. The 'share' page via email functionality has been temporarily dis...read more |
| 2020-05-15 16:03 | Content embeds are failing | minor | 45 hrs, 33 mins | Content embedding functionality has been restored. Thanks for your patience.Content embedding functionality has been restored. Thanks for your patience. |
| 2020-04-17 17:00 | Readonly users unable to access Tettra pages | none | 0 second | From approximately Friday 4/17 5pm EST to Saturday 11am EST, readonly users were not able to access Tettra pages ...read more |
| 2020-03-16 15:51 | Webapp unavailable | critical | 1 hr, 46 mins | Access to the webapp has returned to normal. We will continue to keep an eye on the underlying Heroku incident th...read more |
| 2020-03-16 12:21 | Web app unavailable | critical | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2019-11-02 20:25 | [Scheduled] Database SSL Certificate Update | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-10-26 20:15 | [Scheduled] Database SSL Certificate Update | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-09-05 11:10 | Slowness and Instability | major | 37 mins | We have successfully mitigated the connection issues, and will work to assess what we can do to prevent such issu...read more |
| 2019-07-10 17:40 | Intermittent 500 errors | major | 2 hrs, 48 mins | Our billing provider has recovered. Please let us know if you see any more 500 errors.Our billing provider has recovered. Please let us know if you see any more 500 errors. |
| 2019-07-02 10:11 | Web application unavailable | critical | 8 mins | Cloudflare has implemented a fix for the network issue and is currently monitoring the results. The application i...read more |
| 2019-02-09 18:00 | [Scheduled] System-wide update | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-11-25 05:30 | Intermittent Webapp Connectivity Issue | none | 0 second | Early Sunday morning 5:30AM - 8AM EST the Tettra webapp was intermittently unavailable due to network issues on o...read more |
| 2018-10-22 11:03 | Broken links in email notifications | none | 0 second | From about 2018-10-22 3am EDT to 10:30am EDT links in Tettra email notifications were broken due to a DNS error. ...read more |
| 2018-08-22 14:25 | Web App Down | critical | 1 hr | This issue has been resolved. We saw a spike in Slack events due to changing our App's name in the Slack director...read more |
| 2018-08-07 16:07 | Web App Down | none | 0 second | Our web app was down for 8 minutes between 4:07-4:25pm EST. The incident is resolved and we are investigating the...read more |
| 2018-07-20 10:55 | SSL errors on app.tettra.co | critical | 0 second | From 10:36 - 10:42 am EDT this morning we experienced unexpected downtime due to an SSL certificate migration iss...read more |
| 2018-07-16 10:05 | Email notification outage | minor | 0 second | From Friday morning at 7:15 AM EDT until Monday morning, we had an outage of our email notification system. Custo...read more |
| 2018-03-28 11:43 | Users unable to log in with Slack | none | 0 second | Between 4pm EST and 10:45am EST users were unable to log in with their Slack account. The offending code has been...read more |
| 2018-02-07 12:00 | Web app connectivity issues | none | 0 second | From 20:10 to 20:30 EST customers experienced intermittent timeouts while accessing Tettra.From 20:10 to 20:30 EST customers experienced intermittent timeouts while accessing Tettra. |
| 2018-01-11 15:27 | Degraded Web App Performance | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2018-01-11 12:00 | Web App Down | none | 0 second | Our web app was down for about 2 hours on Thursday morning.Our web app was down for about 2 hours on Thursday morning. |
| 2018-01-08 12:00 | Web app connectivity issues | none | 0 second | The web app had sustained connectivity issues and degraded performance for about 2 hours Monday morning.The web app had sustained connectivity issues and degraded performance for about 2 hours Monday morning. |