Current Status: ThreatX is UP
We checked the official ThreatX status page for updates 4 mins, 19 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-11 11:06 | API and Ctrlx Outage | none | 54 mins | The incident has been resolved and all service are operating normally.The incident has been resolved and all service are operating normally. |
| 2025-02-27 15:27 | Backend service outage | critical | 1 hr, 4 mins | This incident is now resolved.This incident is now resolved. |
| 2025-02-25 09:46 | Degraded performance on ThreatX Dashboard | minor | 2 hrs, 31 mins | ThreatX Engineering believes the problem has been addressed. All customers should now be able to login without de...read more |
| 2025-02-05 08:50 | Service Outage | major | 1 hr, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 13:50 | Intermittent Service Outages / Delays | minor | 2 hrs, 25 mins | Issue resolved, all looks green across the board.Issue resolved, all looks green across the board. |
| 2024-10-26 08:33 | Processing delays for sensor updates | minor | 0 second | Incident has been resolved, all services are operating normally.Incident has been resolved, all services are operating normally. |
| 2024-08-09 21:23 | Scaler performance degradation in Central Canada region | minor | 1 hr, 31 mins | ThreatX Operations has confirmed this incident is no longer active.ThreatX Operations has confirmed this incident is no longer active. |
| 2024-07-21 08:50 | Intermittent Service Outages/Delays | major | 6 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-04 10:28 | Partial Analytics Events outage | minor | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-07 00:00 | [Scheduled] Database Maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-06 00:02 | [Scheduled] Database Maintenance | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-05 00:00 | [Scheduled] Database Maintenance | maintenance | 53 mins | Maintenance complete.Maintenance complete. |
| 2023-11-10 16:37 | Partial Risk-based blocking outage | major | 55 mins | After an additional period of monitoring, ThreatX Engineering is satisfied that all affected customers have now r...read more |
| 2023-10-24 10:50 | Partial security rule outage | major | 1 hr, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-23 15:33 | ThreatX Dashboard outage | major | 28 mins | ThreatX Engineering has confirmed the mitigating change was executed successfully and normal access to the Threat...read more |
| 2023-09-25 07:17 | Issues With txproxy.com | none | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-10 17:02 | INAP Outage | major | 49 hrs, 59 mins | INAP has now fully restored their NYJ data center. All services are operating normally. We will continue to monit...read more |
| 2023-06-08 00:00 | [Scheduled] Database Maintenance 06-08-2023 | maintenance | 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-07 00:00 | [Scheduled] Database Maintenance 06-07-2023 | maintenance | 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-06 00:00 | [Scheduled] Database Maintenance 06-06-2023 | maintenance | 1 hr, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-25 00:00 | [Scheduled] Database Maintenance 05-25-2023 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-24 00:00 | [Scheduled] Database Maintenance 05-24-2023 | maintenance | 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-23 00:00 | [Scheduled] Database Maintenance 05-23-2023 | maintenance | 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-05 12:30 | [Scheduled] Emergency ThreatX Maintenance Notification | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-01 21:01 | [Scheduled] ThreatX Maintenance - Routine ThreatX Maintenance Notification - May 1st | maintenance | 2 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-05 14:02 | Partial outage affecting tx-us-east-2a customers connecting from US Midwest region | major | 18 mins | This incident is now resolved. More information from service provider: 1:06 PM PST Between 11:34 AM and 12:51 PM...read more |
| 2022-12-05 10:46 | ThreatX Dashboard web application degraded performance | minor | 1 hr, 51 mins | ThreatX Engineering has concluded their investigation and has determined the system is now stabilized.ThreatX Engineering has concluded their investigation and has determined the system is now stabilized. |
| 2022-10-27 10:11 | ThreatX Dashboard web application repair planned for October 27, 2022 | minor | 3 hrs, 25 mins | This incident has been resolved with the release of ThreatX Dashboard 4.55.1.This incident has been resolved with the release of ThreatX Dashboard 4.55.1. |
| 2022-10-06 09:10 | Dashboard web application inaccessible | major | 38 mins | ThreatX Engineering has identified the cause of the outage as a misconfiguration and has resolved the incident. C...read more |
| 2022-10-05 11:53 | Degraded performance on Dashboard page | minor | 3 hrs, 32 mins | ThreatX engineering has concluded its investigation into a reported issue involving degraded performance on the D...read more |
| 2022-07-28 11:15 | Partial outage in US-east-2 availability zone | major | 3 hrs, 44 mins | AWS has published an update indicating the operational issue in their us-east-2 region is now fully resolved. Op...read more |
| 2022-07-05 21:00 | [Scheduled] DB Maintenance 07/05/22 | maintenance | 2 hrs, 58 mins | DB maintenance is complete.DB maintenance is complete. |
| 2022-06-30 21:00 | [Scheduled] DB Maintenance 06/30/22 | maintenance | 59 mins | Scheduled maintenance has been completed successfully.Scheduled maintenance has been completed successfully. |
| 2022-06-27 21:30 | Dashboard web application inaccessible | maintenance | 34 mins | ThreatX engineering believes this incident is now resolved.ThreatX engineering believes this incident is now resolved. |
| 2022-06-27 21:00 | [Scheduled] DB Maintenance 06/27/22 | maintenance | 1 hr, 6 mins | DB maintenance is complete for the evening. There was a slight outage to Ctrlx that was resolved in ~20 minutes. ...read more |
| 2022-06-23 21:00 | [Scheduled] DB Maintenance 06/23/22 | maintenance | 22 mins | Maintenance and checkout has been completed.Maintenance and checkout has been completed. |
| 2022-06-20 21:00 | [Scheduled] DB Maintenance 06/20/22 | maintenance | 1 hr, 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-15 03:20 | Dashboard web application inaccessible | critical | 13 mins | The ThreatX Dashboard is now available. ThreatX engineering is monitoring the situation to ensure continued acces...read more |
| 2022-03-08 09:44 | Hosted WAF DNS Outage | major | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2021-10-04 10:57 | SSO authentication issues | major | 25 mins | This incident has been resolved. We are continuing to monitor for issues with DNS services.This incident has been resolved. We are continuing to monitor for issues with DNS services. |
| 2021-03-09 12:00 | INAP routing issues | none | 0 second | ThreatX sensors hosted in INAP Dallas, San Jose, and Amsterdam datacenters experienced connectivity issues from 1...read more |
| 2020-08-30 07:54 | Degraded sensor performance in Dallas due to external backbone provider issues. | minor | 1 hr, 50 mins | The issue was related to an external network provider (Centurylink) and appears to be resolved at this time.The issue was related to an external network provider (Centurylink) and appears to be resolved at this time. |
| 2020-07-28 21:01 | [Scheduled] Core Infrastructure Upgrade | maintenance | 59 mins | All updates completed.All updates completed. |
| 2020-07-07 09:49 | [Scheduled] ThreatX Maintenance - Routine ThreatX Maintenance Notification - July 6th-July 8th | maintenance | 37 hrs, 41 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-06-09 16:38 | Connectivity issues in IBM Dallas | minor | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-14 13:59 | Intermittent Degraded Performance Impacting Web UI | minor | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-17 12:01 | Intermittent Connectivity Issues Affecting Sensors Hosted in SJC | none | 59 mins | ThreatX Customers, This incident has been resolved by the hosting provider and operations will continue as norma...read more |
| 2019-12-23 18:27 | [Scheduled] Routine ThreatX Maintenance Notification | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-12-02 11:19 | [Scheduled] Routine Risk Analytics Engine Upgrade | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-09-30 09:44 | Intermittent Connectivity Issues Affecting Sensors Hosted in Dallas | minor | 1 hr, 9 mins | ThreatX Customers, We have resolved the issue with hosted sensors in Dallas, and connectivity has been successfu...read more |