Current Status: Totango is UP
We checked the official Totango status page for updates 3 mins, 33 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-03 16:29 | Integration issues | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-11 15:24 | Collection Creation Issue | minor | 14 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 18:50 | Campaign email HTML issue | minor | 2 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-04 17:00 | Issues identified in Campaign sender signature and bulk attribute updates | minor | 6 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-30 15:57 | Application not loading | major | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-10-27 15:28 | General tab under Global Settings will not load | minor | 21 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-27 14:27 | Issue with Outlook's Touchpoint Connect | major | 25 mins | The issue has been resolved.The issue has been resolved. |
| 2024-10-14 14:43 | Login and degraded performance issues | major | 18 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-10 17:10 | Issue identified in the Email-to-Touchpoint feature | minor | 14 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 14:35 | Email Sending Issues | major | 17 mins | This incident has been resolved. Thank you for your patience.This incident has been resolved. Thank you for your patience. |
| 2024-09-07 17:35 | Issue identified in the Email-to-Touchpoint feature | minor | 116 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-12 15:45 | Customer Data Hub Degraded Performance | minor | 2 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-11 07:00 | [Scheduled] Totango System Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 15:39 | Campaigns and SuccessPlays not sending or assigning tasks | minor | 14 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 15:16 | Issues Loading Account Profile - Long load times | minor | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-15 19:07 | App Failure to Load | minor | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-12 14:33 | Account Profile load time and failure to load | minor | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-11 17:59 | Account Profiles Not Loading | minor | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-08 16:48 | Account Profile Not Loading | none | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-17 18:42 | Totango Email System is Down | critical | 3 hrs, 5 mins | This incident has been resolved, however some emails may not have been received by Totango today. Thank you for y...read more |
| 2024-06-17 11:05 | Issue in the Email-to-Touchpoint feature | major | 6 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-11 20:45 | Long Load Times | critical | 2 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-11 18:58 | App Login Unavailable | critical | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-24 08:14 | Login issues | critical | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-15 15:45 | Issues with Account Assignment | none | 20 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-10 13:28 | Security Update | none | 0 second | On March 30, the US Cyber Defense Agency echoed a new critical backdoor vulnerability in a linux common package (...read more |
| 2024-03-22 16:57 | Expired certificate | major | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-18 09:46 | Integration jobs | minor | 46 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-05 22:38 | Login issues | major | 16 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-05 11:25 | On the account profile page, the timeline is not loading | minor | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-20 11:26 | Login issues with Microsoft | major | 3 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-15 13:17 | Delayed SuccessPlays Task Creation | minor | 11 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-09 13:17 | Delay in campaign processing | minor | 18 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-04 20:50 | Successplay and Task Degraded performance | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-02 10:54 | Campaigns and SuccessPlays Processing Delay | minor | 47 hrs, 20 mins | This incident has been resolved. Thank you for your patience during this time.This incident has been resolved. Thank you for your patience during this time. |
| 2023-06-21 19:14 | Degraded system Performance | minor | 10 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-09 18:42 | Degraded Performance | minor | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-28 13:00 | [Scheduled] Database maintenance | maintenance | 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-20 19:16 | [Scheduled] Database maintenance | maintenance | 2 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-19 22:36 | Degraded system performance | minor | 17 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-15 12:25 | Issue with Campaigns | major | 2 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-14 17:06 | Degraded Performance - EU | major | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-13 19:15 | [Scheduled] Database maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-09 18:36 | Delayed SuccessPlays Task Creation | minor | 18 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-19 15:20 | Issue in plays | major | 53 hrs, 31 mins | All tasks and events have been deleted and all attributes have been reverted to their previous state unless other...read more |
| 2023-04-02 12:48 | Customer Data hub not loading | none | 5 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-22 20:07 | Delayed SuccessPlays | minor | 1 hr, 52 mins | A fix was implemented and SuccessPlays are now processing. No data loss was experienced. Thank you for your patie...read more |
| 2023-02-21 18:36 | Degraded Performance | minor | 3 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-13 08:25 | Delay in campaign email send in our US site | none | 24 hrs, 47 mins | The issue with the campaigns in the US has been resolved.The issue with the campaigns in the US has been resolved. |
| 2023-02-05 06:00 | [Scheduled] Database maintenance | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |