Tresorit Status

Is Tresorit down?

Current Status: Tresorit is UP

We checked the official Tresorit status page for updates 1 min, 13 seconds ago.

Past Tresorit Incidents

Source: Official Tresorit status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-01 10:09 Tresorit is facing connectivity issues
major
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2024-07-08 10:06 Tresorit is experiencing connectivity issues in some regions
none
0 second

Jul 8, 10:06 UTCResolved - The incident has been resolved.Jul 8, 07:38 UTCMonitoring - A fix has been implement...

2023-11-10 12:15 Tresorit is facing connectivity issues
none
0 second

Nov 10, 12:15 UTCResolved - The connectivity issue seems to be resolved.Nov 10, 10:58 UTCUpdate - Update: The ser...

2023-05-29 08:32 Tresorit is facing connectivity issues on the web interface
none
0 second

May 29, 08:32 UTCResolved - This incident has been resolved.May 29, 08:20 UTCInvestigating - We are currently inv...

2023-04-17 16:28 Payment system is unavailable
none
0 second

Apr 17, 16:28 UTCResolved - This incident has been resolved.Apr 17, 15:58 UTCMonitoring - The affected component ...

2023-04-14 08:30 Tresorit is facing connectivity issues
none
0 second

Apr 14, 08:30 UTCResolved - We identified that some Tresorit clients (desktop and mobile applications) could not ...

2023-01-25 11:51 Tresorit is facing connectivity issues
none
0 second

Jan 25, 11:51 UTCResolved - This incident has been resolved.Jan 25, 10:25 UTCMonitoring - MS Azure rolled back th...

2022-09-05 15:20 Tresorit is experiencing app freezes
none
0 second

Sep 5, 15:20 UTCResolved - The incident has been resolved. All apps are operational.Sep 5, 15:20 UTCUpdate - Th...

2021-07-07 13:42 Partial service outage - tresor sync
none
0 second

Jul 7, 13:42 UTCResolved - This incident has been resolved, the applications detect all the changes, thank you f...

2021-05-20 19:17 Partial outage due to DNS errors
none
0 second

May 20, 19:17 UTCResolved - Our DNS issues are resolved, we can confirm that the service is working globally. Alt...

2021-05-20 07:40 Connectivity issues
none
0 second

May 20, 07:40 UTCResolved - This incident has been resolved.May 20, 07:20 UTCMonitoring - Our DNS provider had a ...

2021-04-01 23:53 Partial outage due to DNS errors
none
0 second

Apr 1, 23:53 UTCResolved - Our DNS issues are resolved, we can confirm that the service is working globally. Alt...

2020-10-14 12:35 Tresorit desktop and mobile apps - partial outage
none
0 second

Oct 14, 12:35 UTCResolved - A fix has been applied, and we are monitoring the results.Oct 14, 12:25 UTCInvestigat...

2020-10-13 12:38 Tresorit web interface - Connectivity issue
none
0 second

Oct 13, 12:38 UTCResolved - The incident has been resolved.Oct 13, 12:26 UTCInvestigating - We are experiencing a...

2020-10-12 10:24 Connectivity issues for clients
none
0 second

Oct 12, 10:24 UTCResolved - The incident has been resolvedOct 12, 08:46 UTCMonitoring - A fix has been implemente...

2020-10-05 11:03 Tresorit web interface - Connectivity issue
none
0 second

Oct 5, 11:03 UTCResolved - We could identify and quickly resolve the issue, all systems are operational now.Oct ...

2020-07-20 06:00 DNS changes
none
0 second

Jul 20, 06:00 UTCCompleted - The scheduled maintenance has been completed. As expected we did not notice any dist...

2020-03-23 19:38 Tresorit applications - network issue
none
0 second

Mar 23, 19:38 UTCResolved - This incident has been resolved.Mar 23, 17:03 UTCMonitoring - A fix has been implemen...

2019-12-28 19:38 Temporary problems with sending two factor text messages and voice calls
none
0 second

Dec 28, 19:38 UTCResolved - This incident has been resolved.Dec 28, 16:30 UTCMonitoring - A fix has been implemen...

2019-12-05 14:02 E-mails cannot be received
none
0 second

Dec 5, 14:02 UTCResolved - This incident has been resolved, Sendgrid confirmed the resolution. You can receive e...

2019-06-17 14:07 Upstream service provider issues
none
0 second

Jun 17, 14:07 UTCResolved - This incident has been resolved.Jun 17, 11:51 UTCMonitoring - Visitors and Tresorit c...

2019-05-02 23:13 Login failure
none
0 second

May 2, 23:13 UTCResolved - The fix has been confirmed and our service is up and running again. Thanks for your p...

2019-03-20 18:51 Error when uploading via browser
none
0 second

Mar 20, 18:51 UTCResolved - This incident has been resolved.Mar 20, 17:28 UTCMonitoring - The upload via browser ...

2019-01-28 16:40 Error when uploading via browser
none
0 second

Jan 28, 16:40 UTCResolved - This incident has been resolved. In case you still experience any error, please let u...

2018-07-19 17:50 Full service outage due to Azure facility failure
none
0 second

Jul 19, 17:50 UTCResolved - From 17:50 on 19 Jun 2018 to 02:30 UTC on 20 Jun 2018, customers using our service ha...

2018-05-29 14:30 Full service outage due to login service failure
critical
0 second

At 2018.05.29. starting at about 14:30 UTC our login service was unable to operate due to an outage of the backin...

2018-01-30 13:30 Installer couldn't be downloaded on slow networks
minor
0 second

Due to a misconfiguration our desktop installers couldn't be downloaded from 2018-01-30 13:30 UTC to 2018-01-30 1...

2017-11-02 15:50 Partial login and share service outage
minor
0 second

From 15:50 UTC to 16:30 UTC due to an outage on four of our dependent storage accounts in Azure customers have ex...