Current Status: Trusted Health is UP
We checked the official Trusted Health status page for updates 2 mins, 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-16 10:00 | [Scheduled] Salesforce Sync Database Migration | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-06 11:00 | [Scheduled] Database maintenance | maintenance | 32 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-16 12:00 | [Scheduled] Marketplace Database maintenance | maintenance | 2 hrs, 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-16 11:02 | [Scheduled] Works Database maintenance | maintenance | 2 hrs, 13 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-26 11:01 | [Scheduled] Salesforce Sync Maintenance | maintenance | 57 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-23 10:00 | [Scheduled] Schedule downtime maintenance | maintenance | 1 hr, 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-22 09:00 | [Scheduled] Marketplace & Works Infrastructure Isolation | maintenance | 2 hrs, 51 mins | Maintenance complete.Maintenance complete. |
| 2023-03-30 18:36 | ManageApp is down | critical | 30 mins | We are considering the immediate issue resolved. We've put in place a patch to stop this from recurring.We are considering the immediate issue resolved. We've put in place a patch to stop this from recurring. |
| 2023-03-30 17:57 | Admin / ManageApp is down | critical | 11 mins | We've rolled back the application which resolved the immediate issue. We will be putting in place additional che...read more |
| 2023-03-23 20:37 | Issue with manage app / admin on select pages | major | 1 hr, 24 mins | We've rolled out the permanent fix to admin / manage app and consider this incident resolved.We've rolled out the permanent fix to admin / manage app and consider this incident resolved. |
| 2023-03-23 18:38 | Parts of the platform are currently down | critical | 1 hr, 17 mins | This incident is now resolved. We have corrected the underlying issue and redeployed the rolled back release. E...read more |
| 2023-02-14 18:18 | Partial outage | major | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-10 18:38 | Elevated errors | minor | 1 hr, 40 mins | We will continue to monitor the system but consider the system to be stable at this time and are considering this...read more |
| 2023-02-10 11:30 | [Scheduled] Platform Maintenance | maintenance | 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-27 14:35 | Partial downtime | minor | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-20 15:45 | Occassional and Periodic Slowness | minor | 3 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-07 23:00 | High error rate on API | major | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-28 13:36 | Partial Admin Outage | minor | 1 hr, 11 mins | This incident is now considered over. The app continues to operate normally and we have not observed a re-occurr...read more |
| 2022-08-23 23:24 | Trusted Web App Down | critical | 1 hr | Our app is operational and stable thanks to our workaround. We are considering this incident resolved though o...read more |
| 2022-08-08 20:09 | Sign-in not working for some users on manage app | major | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-18 20:54 | All services are currently down | critical | 15 mins | We have mitigated the issue for the moment, and are rolling out a code change to prevent future downtime due to t...read more |
| 2022-07-18 18:27 | Manage and Tools is slow | major | 11 mins | a fix PR was deployeda fix PR was deployed |
| 2022-07-11 14:43 | Degraded performance on manage and tools | major | 3 hrs, 40 mins | No new issues have come up during our monitoring phase. All our services and apps are operating in a healthy man...read more |
| 2022-06-21 06:50 | Apps outage due to DNS provider issues | critical | 39 mins | Incident resolved. All apps back online.Incident resolved. All apps back online. |
| 2022-03-02 16:58 | This is an example incident | none | 0 second | Empathize with those affected and let them know everything is operating as normal.Empathize with those affected and let them know everything is operating as normal. |