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Current Status: Twilio is UP

We checked the official Twilio status page for updates 1 min, 3 seconds ago.

Past Twilio Incidents

Source: Official Twilio status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-29 14:03 SMS Delivery Delays to Ooredoo Network in Myanmar
minor
0 second

We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Myanmar. This incid...

2025-04-25 10:00 [Scheduled] Singapore SMS Carrier Maintenance - SingTel
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-03 12:23 Call Failures From US Network Subscribers to a Subset of Twilio's Toll Free Numbers
minor
0 second

We are observing call failures from US Network Subscribers to a subset of Twilio Toll-free Numbers. We are cur...

2025-04-03 10:59 SMS Delivery Delays to O2 in Czech Republic
minor
0 second

We are continuing to monitor for any further issues.We are continuing to monitor for any further issues.

2025-04-03 10:56 A Short Latency Spike in Flex Resulted in a Few Errors Orchestrating Tasks and Meetings. Less Than 1...
minor
8 mins

We are no longer experiencing an issue on a short latency spike in Flex resulted in a few errors orchestrating ta...

2025-04-03 06:48 Voice Transcriptions Delayed
minor
2 hrs, 18 mins

We are no longer experiencing issues delays in VoiceBase transcriptions. This incident has been resolved.We are no longer experiencing issues delays in VoiceBase transcriptions. This incident has been resolved.

2025-04-03 06:22 Logins to Flex are Failing
minor
1 hr, 29 mins

Flex login and customers should no longer have issues logging into Flex and it has been resolved. Flex login is o...

2025-04-03 05:11 Issue With Whatsapp Media Messages
none
29 mins

Twilio Whatsapp Media Messaging was degraded for 9 minutes between April 3, 5:00 AM and 5:09AM Pacific Time. Duri...

2025-04-03 01:28 SMS Delivery Failures to Claro Network in Peru
minor
2 hrs, 33 mins

We are no longer experiencing SMS delivery failures to Claro Network in Peru. This incident has been resolved.We are no longer experiencing SMS delivery failures to Claro Network in Peru. This incident has been resolved.

2025-04-02 23:23 "Automated Alert: Minimal Customer Impact"
none
18 mins

We have fully investigated the API errors on the transcript retrieval issue, and it was determined that the impac...

2025-04-02 22:07 Delays in Conversations SDK and Sync SDK real-time data updates
none
0 second

From around 01:42 UTC to 01:52 UTC, customers using the Conversations SDK and Sync SDK may have experienced tempo...

2025-04-02 22:01 [Scheduled] Germany Account Security Carrier Partner Maintenance - T-Mobile
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 21:31 [Scheduled] Russia SMS Carrier Maintenance - MTS
maintenance
1 hr, 29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 21:30 [Scheduled] Austria, United Kingdom and Italy Account Security Carriers Partners Maintenance - Drei,...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 21:01 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
maintenance
7 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 21:00 [Scheduled] TaskRouter scheduled maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 14:30 [Scheduled] United Kingdom SMS Carrier Maintenance - O2
maintenance
7 hrs, 32 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 14:04 SMS Delivery Delays to Brisanet Network in Brazil
minor
19 hrs, 40 mins

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incid...

2025-04-02 13:47 SMS Delivery Failures to Tre Network in Sweden
minor
2 hrs, 40 mins

We are no longer experiencing SMS delivery failures to Tre Network in Sweden. This incident has been resolved.We are no longer experiencing SMS delivery failures to Tre Network in Sweden. This incident has been resolved.

2025-04-02 13:22 Customers Encountering Issues With Live Chat
minor
2 hrs, 15 mins

Live Chat is operating normally at this time.Live Chat is operating normally at this time.

2025-04-02 13:01 [Scheduled] Russia SMS Carrier Maintenance - Tele2
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-04-02 13:00 [Scheduled] Russia SMS Carrier Maintenance - New Mobile Communications LLC
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 12:43 SMS Delivery Failures to Multiple Networks in Chile For a Subset of Domestic Numbers
minor
2 hrs, 43 mins

We are no longer experiencing SMS delivery failures to Multiple Networks in Chile For a Subset of Domestic Number...

2025-04-02 12:17 SMS Delivery Delays to U.S. Cellular Network in the U.S.
minor
4 hrs, 8 mins

We are no longer experiencing SMS delivery delays when sending messages to U.S. Cellular Network in the U.S. This...

2025-04-02 12:07 Customers are Unable to Submit a Ticket through Twilio Help Center
none
18 mins

Twilio customers using the Twilio Help Center without a paid support plan were unable to contact support through ...

2025-04-02 11:35 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
maintenance
12 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 11:09 SMS Delivery Report Delays to Claro Network in Brazil
minor
14 hrs, 28 mins

We are no longer experiencing SMS delivery report delays when sending messages to Claro Network in Brazil. This i...

2025-04-02 09:16 SMS Delivery Report Delays to Multiple Networks in Greece
minor
2 hrs, 31 mins

We are no longer experiencing SMS delivery report delays when sending messages to Multiple Networks in Greece. Th...

2025-04-02 08:10 Elevated 5xx in Twilio console with RoleAssignments/Accounts
minor
10 hrs, 25 mins

We are no longer experiencing the issue of accessing the account roles from the console and errors when attemptin...

2025-04-02 05:24 SMS Delivery Failures on H3G Network in Sweden
minor
5 hrs, 59 mins

We are no longer experiencing SMS delivery failures to H3G Network in Sweden. This incident has been resolved.We are no longer experiencing SMS delivery failures to H3G Network in Sweden. This incident has been resolved.

2025-04-02 01:18 Message Status Event Steams Issue
none
25 mins

Message Status Event Steams events were degraded on 2nd April 2025 between 06:30 AM UTC and 08:10 AM UTC. During ...

2025-04-01 22:22 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
maintenance
2 hrs, 38 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 21:03 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
maintenance
5 hrs, 57 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 21:02 [Scheduled] France SMS Carrier Maintenance - SFR
maintenance
2 hrs, 58 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 18:52 AccSec Indonesia Indosat API Issue
minor
11 hrs, 7 mins

The issues with AccSec - Indonesia Indosat API errors has been resolved and the service is operating normally at ...

2025-04-01 16:37 SMS Delivery Delays to Telecall Network in Brazil via Subset of Short Codes
minor
8 hrs, 43 mins

We are no longer experiencing SMS delivery delays when sending messages to Telecall Network in Brazil via Subset ...

2025-04-01 16:15 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
maintenance
4 hrs, 45 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 16:02 [Scheduled] United States SMS and MMS Carrier Partner Maintenance
maintenance
4 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 16:01 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance
maintenance
3 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 13:18 SMS Delivery Reports Delays to T-Mobile Network in the United States via Subset of Toll Free Numbers
minor
22 hrs, 51 mins

We are no longer experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United ...

2025-04-01 13:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 11:34 SMS Delivery Reports Delays to Claro Network in Brazil
minor
13 hrs, 6 mins

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil. This incident...

2025-04-01 09:38 Twilio Programmable Messaging API Affected
none
0 second

The Twilio Programmable Messaging API was partially degraded for 3 minutes between April 1, 9:01 PST and 9:04 PST...

2025-04-01 09:34 On Call Engineers are Investigating
none
2 mins

We have fully investigated the dead air calls and increased 404s issue, and it was determined that the impact was...

2025-04-01 09:30 [Scheduled] India SMS Carrier Partner Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 07:13 MMS Delivery Failures to Verizon Wireless in United States of America via a Subset of Shortcodes
minor
6 hrs, 32 mins

We are no longer experiencing MMS delivery failures to Verizon Wireless in United States of America via a Subset ...

2025-04-01 04:33 Issue With Subaccount Closures Failing
minor
3 hrs, 8 mins

Issue with subaccount closures failing due to timeouts has been resolved and is operating normally at this time.Issue with subaccount closures failing due to timeouts has been resolved and is operating normally at this time.

2025-04-01 01:00 [Scheduled] United States MMS Carrier Partner Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 00:39 SMS Delivery Delays to Multiple Networks in South Africa via a Subset of International Numbers
none
2 hrs, 38 mins

We are no longer experiencing SMS delivery failures when sending messages to to multiple networks in South Africa...

2025-03-31 23:41 SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger
-33 second

No description