Ubiquiti Status

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Past Ubiquiti Incidents

Source: Official Ubiquiti status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-10 10:26 Some UISP Cloud instances are offline
minor
12 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2024-11-01 09:54 UISP Console remote connection issues
major
50 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-09-20 11:21 UniFi Talk Cloud Partial Outage
major
1 hr, 38 mins

This incident has been resolved.This incident has been resolved.

2024-08-29 09:28 UI Account Login Partial Outage
minor
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2024-04-16 00:48 Remote Management Partial Outage
minor
2 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-03-27 07:02 [Scheduled] [Scheduled] Account Management Maintenance
maintenance
1 hr, 8 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-02-16 08:59 Remote Management Partial Outage
minor
3 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2024-01-31 20:40 Remote Management Partial Outage
major
50 mins

This incident has been resolved.This incident has been resolved.

2024-01-26 08:46 UniFi Network application inaccessible
minor
2 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2023-12-20 13:09 Remote Access and UI Account Service Degraded Performance
minor
1 hr, 1 min

This incident has been resolved.This incident has been resolved.

2023-09-18 21:15 Partial Remote Management Service Outage
major
9 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2023-09-18 18:56 Remote Management Service Outage
critical
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2023-05-23 07:00 [Scheduled] [Scheduled] Account Management Maintenance
maintenance
2 hrs, 44 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-04-24 20:32 Remote Access and UI Account Service Outage
critical
44 mins

This incident has been resolved.This incident has been resolved.

2023-04-20 17:21 AmpliFi Remote Access Connectivity Issues
critical
1 hr, 10 mins

This incident has been resolved.This incident has been resolved.

2023-04-14 07:00 [Scheduled] [Scheduled] Account Management Maintenance
maintenance
16 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-02-01 06:28 Teleport VPN partial outage
major
8 hrs, 48 mins

An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure t...

2023-01-26 07:00 [Scheduled] [Scheduled] UniFi Talk Maintenance
maintenance
1 hr, 13 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-12-06 17:17 UISP Cloud portal and UniFi Cloud portal partial outage
major
6 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2022-11-15 13:45 Creating new UniFi Cloud instances is disabled
major
9 hrs, 19 mins

This incident has been resolved.This incident has been resolved.

2022-10-24 09:49 Maintenance - Portal Upgrade
maintenance
6 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2022-09-29 17:29 Cannot create new UISP Cloud instances
major
3 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2022-09-28 18:01 Remote Access Connectivity Issues
major
3 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2022-06-10 10:09 uisp.com is inaccessible
major
1 hr, 44 mins

This incident has been resolved.This incident has been resolved.

2022-04-07 15:12 Remote Access Connectivity Issues
major
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2022-02-28 10:40 Remote Access Connectivity Issues
major
2 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2022-01-27 07:45 Remote Access Connectivity Issues
major
1 hr, 26 mins

This incident has been resolved.This incident has been resolved.

2021-12-20 15:45 Cannot create new UISP Cloud Consoles
major
1 hr, 35 mins

This incident has been resolved.This incident has been resolved.

2021-12-17 17:05 UniFi Talk Cloud Partial Outage
major
4 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2021-12-15 16:17 Partial Outage
major
55 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2021-12-07 17:07 Cannot create new UISP Cloud Consoles
major
5 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2021-12-06 10:03 Remote Access Connectivity Issues
major
49 mins

Service has been fully restored and we are monitoring the results.Service has been fully restored and we are monitoring the results.

2021-09-29 18:06 Remote Access Connectivity Issues
major
10 hrs, 17 mins

Service has been fully restored and we are monitoring the results.Service has been fully restored and we are monitoring the results.

2021-09-23 20:54 Some UISP Cloud consoles are inaccessible
major
6 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2021-09-08 23:20 Remote Access Connectivity Issues
critical
10 hrs, 25 mins

Service has been fully restored and we are monitoring the results.Service has been fully restored and we are monitoring the results.

2021-08-31 18:31 Remote Access and UI.com Connectivity issues
major
4 hrs, 28 mins

Service has been fully restored and we are monitoring the results.Service has been fully restored and we are monitoring the results.

2021-08-27 16:47 Remote Access Connectivity Issues
major
4 hrs, 49 mins

Service has been fully restored and we are monitoring the results.Service has been fully restored and we are monitoring the results.

2021-07-16 05:01 [Scheduled] SSO database maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-07-15 18:34 Remote Access Connectivity Issues
major
1 hr, 17 mins

This incident has been resolved.This incident has been resolved.

2021-07-12 01:42 Increased error rate
minor
1 hr, 29 mins

This incident has been resolved.This incident has been resolved.

2021-05-17 21:47 UniFi Protect Push Notification Outage
major
13 mins

The Protect push notification partial outage has been resolved. Users who are still having issues receiving push ...

2021-03-18 22:32 Issues setting up UniFi Talk emergency services
major
9 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2021-03-16 01:30 UniFi Remote Access outage
major
19 hrs, 5 mins

We have confirmed that this incident has been resolved and we will continue to monitor the situation moving forwa...

2021-03-15 00:23 Issues setting up UniFi Talk emergency services
minor
8 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2021-02-19 06:00 [Scheduled] SSO maintenance
maintenance
1 hr, 4 mins

Scheduled maintenance of our single sign-on service is now complete.Scheduled maintenance of our single sign-on service is now complete.

2021-02-09 06:30 [Scheduled] AmpliFi and UniFi Protect remote access maintenance
maintenance
12 mins

The scheduled maintenance for AmpliFi and UniFi Protect has been completed.The scheduled maintenance for AmpliFi and UniFi Protect has been completed.

2021-02-04 10:21 UNMS Cloud backend outage
major
0 second

UNMS Cloud backend had an outage because SSO credential rotation was not reflected on UNMS side. Users were unabl...

2021-01-14 16:08 UniFi Remote Access Outage
major
4 hrs, 35 mins

Service has been restored to UniFi remote access. We apologize for the inconvenience.Service has been restored to UniFi remote access. We apologize for the inconvenience.

2021-01-12 00:15 Delayed emails sending
none
1 hr, 25 mins

Email sending is currently proceeding in realtime, and any backlog has sent.Email sending is currently proceeding in realtime, and any backlog has sent.

2021-01-11 17:15 [Scheduled] SSO maintenance
maintenance
25 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.