Current Status: Verkada is UP
We checked the official Verkada status page for updates 1 min, 36 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-20 05:18 | Intermittent issues loading Command | none | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 19:55 | Unable to view Access Control User List | major | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 09:25 | List of Access Controllers in a specific site not available | none | 2 hrs, 9 mins | The incident has been resolved.The incident has been resolved. |
| 2024-12-09 11:11 | Viewing Station Issue | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-02 17:25 | User Permissions Issue | none | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 10:07 | Access Control tailgating detection is not operational | minor | 5 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 10:46 | Delays in SMS deliverability | none | 4 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 08:02 | Degraded Streaming Issue | minor | 4 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 20:27 | Issue Loading Command | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 19:04 | Issue Loading Command | major | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-11 16:00 | [Scheduled] Platform Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-08 05:04 | Issues with New User Invites, Password Reset & Magic Link login in EU & AU region Organisations. | major | 4 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-06 07:30 | Issue Loading Verkada Command | major | 0 second | We have resolved an issue causing some users to be unable to load Verkada Command. The erroneous release has been...read more |
| 2024-10-25 06:44 | Issues with Alarms Cellular Backup Modules connecting. | major | 13 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-25 06:16 | Issues with Intercom calling via Command. | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 16:00 | [Scheduled] Notifications Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-10 15:00 | Users unable to login to Command | major | 0 second | A recent deployment of the licensing API resulted in a number of organizations being locked-out due to invalid li...read more |
| 2024-09-20 15:00 | Events Delays | minor | 68 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 09:02 | Sensor alerts not sending or populating events page | major | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 07:56 | Delay with Access Control door events | minor | 8 hrs, 23 mins | This incident has been resolvedThis incident has been resolved |
| 2024-09-11 16:53 | Unable to load Access Control Settings Page | minor | 29 mins | A hotfix has been deployed and the issue is resolved.A hotfix has been deployed and the issue is resolved. |
| 2024-09-09 10:11 | User deletion delays | none | 8 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-06 11:59 | Guest background check partial outage | none | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-05 10:00 | Guest background check outage | major | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-05 08:36 | Updates to users not being reflected in Command | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-03 13:23 | Issue loading Verkada Alarms | major | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 11:18 | Intermittent issues loading command | major | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 21:38 | Command is showing incorrect lockout status | none | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 08:52 | Newly created Access Users are not showing on the Access Users page in Command | minor | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-12 11:19 | Access Control User updates slow to appear in Command | major | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:00 | [Scheduled] Guests and Mailroom database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-07 16:30 | Camera statistics are erroneously reporting as offline | major | 0 second | Cameras are erroneously reporting as offline in device statisticsCameras are erroneously reporting as offline in device statistics |
| 2024-08-06 16:30 | Camera statistics are erroneously reporting as offline | major | 0 second | Cameras are erroneously reporting as offline in device statisticsCameras are erroneously reporting as offline in device statistics |
| 2024-08-05 17:35 | Issue with Alarms webserver communication | none | 1 hr, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-05 11:24 | Issue claiming new cameras into EU region | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 14:13 | Issues with Intercom Calls not being delivered to T-Mobile phone numbers | minor | 169 hrs, 59 mins | Analytic engines in the US are increasingly labeling phone numbers as spam. We are working with trust systems to ...read more |
| 2024-08-01 17:31 | Intermittent issues with Command | minor | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-25 17:40 | User updates slow to show in Access Control | major | 20 mins | We have deployed the fix and new user changes should show in the Access Control user profile quickly now. Users ...read more |
| 2024-07-24 12:23 | Video streaming degraded during Intercom calls on iOS Pass App | none | 3 hrs, 25 mins | We have patched the issue in Verkada Pass (iOS) app version v.4.7.4 that is rolling out to the App Store now. Cus...read more |
| 2024-07-22 16:42 | Issues loading Command | major | 3 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-13 09:00 | [Scheduled] Database Maintenance | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-08 06:43 | Issues with Alarms in US-based Command Organizations | none | 7 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-23 07:22 | Guest security screens are intermittently failing | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-06-18 13:43 | Issue loading Verkada Command | major | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-17 14:55 | Issue logging in via SSO | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-05 07:43 | Issues Loading Command | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-04 17:37 | Access user changes are slow to appear in Command | major | 8 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-01 10:14 | A high percentage of video verifications are experiencing technical errors | minor | 4 hrs, 51 mins | The incident has been resolvedThe incident has been resolved |
| 2024-05-31 13:58 | Issue claiming new devices | major | 59 mins | A fix has been implemented and we have confirmed functionality of devices that were previously commissioned, but ...read more |
| 2024-05-28 06:22 | Verkada Guest sign in intermittently failing. | major | 2 hrs | This incident has been resolved.This incident has been resolved. |