Current Status: Verkada is UP
We checked the official Verkada status page for updates 1 min, 28 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-31 09:54 | Issue Arming/Disarming in New Alarms | minor | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-27 11:11 | H.265 transcoding failing on some devices | minor | 58 mins | This incident has been resolved. If you are still seeing issues, please hard refresh Command in your web browser ...read more |
| 2025-03-27 08:28 | Issue Loading Command | major | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 04:48 | Delay in disarming Classic Alarm sites in European region Organisations. | minor | 27 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 22:00 | [Scheduled] Licensing Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 20:00 | [Scheduled] Audit Log Database Upgrade | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 05:19 | Cameras falsely reporting as offline | minor | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-18 12:48 | Guest cannot integrate with MS Teams | none | 3 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 12:26 | Unable to create new Command organizations | minor | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 15:00 | [Scheduled] Database upgrade effecting notifications | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-23 16:33 | SMS Delivery Issue | major | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 16:00 | [Scheduled] Database Upgrade affecting Viewing Stations and BC51 Alarms Consoles | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 15:00 | [Scheduled] Viewing Station Database Upgrade | maintenance | 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-29 09:41 | PoI Creation Issue | minor | 3 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-25 23:00 | [Scheduled] Intercoms Maintenance | maintenance | 13 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-30 13:30 | [Access Control] AD32/AD33 Bluetooth approach distance was not being honored (newly created doors on... | none | 0 second | From 19 Dec 2024 to 30 Dec 2024, if a NEW door was added with an AD32 or AD33 reader, the Bluetooth approach dist...read more |
| 2024-12-20 05:18 | Intermittent issues loading Command | none | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 19:55 | Unable to view Access Control User List | major | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 09:25 | List of Access Controllers in a specific site not available | none | 2 hrs, 9 mins | The incident has been resolved.The incident has been resolved. |
| 2024-12-09 11:11 | Viewing Station Issue | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-02 17:25 | User Permissions Issue | none | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 10:07 | Access Control tailgating detection is not operational | minor | 5 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 10:46 | Delays in SMS deliverability | none | 4 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 08:02 | Degraded Streaming Issue | minor | 4 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 20:27 | Issue Loading Command | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 19:04 | Issue Loading Command | major | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-11 16:00 | [Scheduled] Platform Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-08 05:04 | Issues with New User Invites, Password Reset & Magic Link login in EU & AU region Organisations. | major | 4 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-06 07:30 | Issue Loading Verkada Command | major | 0 second | We have resolved an issue causing some users to be unable to load Verkada Command. The erroneous release has been...read more |
| 2024-10-25 06:44 | Issues with Alarms Cellular Backup Modules connecting. | major | 13 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-25 06:16 | Issues with Intercom calling via Command. | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 16:00 | [Scheduled] Notifications Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-10 15:00 | Users unable to login to Command | major | 0 second | A recent deployment of the licensing API resulted in a number of organizations being locked-out due to invalid li...read more |
| 2024-09-20 15:00 | Events Delays | minor | 68 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 09:02 | Sensor alerts not sending or populating events page | major | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 07:56 | Delay with Access Control door events | minor | 8 hrs, 23 mins | This incident has been resolvedThis incident has been resolved |
| 2024-09-11 16:53 | Unable to load Access Control Settings Page | minor | 29 mins | A hotfix has been deployed and the issue is resolved.A hotfix has been deployed and the issue is resolved. |
| 2024-09-09 10:11 | User deletion delays | none | 8 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-06 11:59 | Guest background check partial outage | none | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-05 10:00 | Guest background check outage | major | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-05 08:36 | Updates to users not being reflected in Command | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-03 13:23 | Issue loading Verkada Alarms | major | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 11:18 | Intermittent issues loading command | major | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 21:38 | Command is showing incorrect lockout status | none | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 08:52 | Newly created Access Users are not showing on the Access Users page in Command | minor | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-12 11:19 | Access Control User updates slow to appear in Command | major | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:00 | [Scheduled] Guests and Mailroom database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-07 16:30 | Camera statistics are erroneously reporting as offline | major | 0 second | Cameras are erroneously reporting as offline in device statisticsCameras are erroneously reporting as offline in device statistics |
| 2024-08-06 16:30 | Camera statistics are erroneously reporting as offline | major | 0 second | Cameras are erroneously reporting as offline in device statisticsCameras are erroneously reporting as offline in device statistics |
| 2024-08-05 17:35 | Issue with Alarms webserver communication | none | 1 hr, 43 mins | This incident has been resolved.This incident has been resolved. |