Current Status: Verkada is UP
We checked the official Verkada status page for updates 5 mins, 54 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-30 21:23 | Search Service Issue | major | 0 second | All camera analytics search features, including AI-powered search, attribute search, face search, and license pla...read more |
| 2025-10-15 02:11 | Archives unable to complete in Europe-region organisations. | major | 24 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-14 14:42 | Government customers are unable to see LPR reads | minor | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-10 11:49 | Issues with AI Search, People Attributes, and LPR | critical | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-09 14:25 | Some customers in the EU may see issues in arming and disarming Classic Alarm sites | major | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-09 11:11 | Issues with Command, Historical Streaming, and User Management | major | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-08 15:54 | Some users are unable to log into Command | major | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-08 15:22 | Intercom Desk Station: intermittent failures when answering a call | minor | 19 hrs, 50 mins | Our engineering team has confirmed this is not a widespread issue.Our engineering team has confirmed this is not a widespread issue. |
| 2025-10-07 11:02 | Issues with AI powered search and LPR occurring in the Government Environment | critical | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-07 05:51 | Archives are not fully uploading in the Government Environment | critical | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-03 11:25 | Alarm's cellular backup devices are currently experiencing unreliable LTE connections | minor | 90 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-01 09:17 | Degraded performance on alert for D-series cameras | none | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-01 07:53 | Email login links are currently not logging users in | major | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-30 06:31 | Intercom receivers are unable to view intercoms in command | minor | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-24 04:49 | Degraded Performance in Verkada Command | major | 4 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-18 09:27 | New attribute and AI search results not populating | minor | 6 hrs, 10 mins | The underlying issue is resolved and we have completed backfill of previously unprocessed results.The underlying issue is resolved and we have completed backfill of previously unprocessed results. |
| 2025-09-18 09:03 | Performance issues with video history playback | minor | 4 hrs, 18 mins | Streaming metrics have remained stable after implementing a fix.Streaming metrics have remained stable after implementing a fix. |
| 2025-09-16 09:31 | Some customers are unable to log into organizations in the Australian region | minor | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2025-09-12 15:00 | [Scheduled] Scheduled Maintenance in Goverment Environment | maintenance | 33 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-10 20:48 | Unable to load homepage on Government Solutions | major | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-10 19:07 | Issue with Archives | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-10 05:53 | Access user changes are not reflecting in the UI | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-07 22:09 | Issues loading Command platform | minor | 20 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-05 00:05 | Command User Administration | none | 6 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-30 20:00 | [Scheduled] Infrastructure Maintenance for Verkada Cameras | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-25 17:28 | Command mobile app usability | critical | 19 hrs, 36 mins | This incident has been resolvedThis incident has been resolved |
| 2025-08-23 12:33 | Degraded LPR Performance | minor | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-20 10:29 | Some users are unable to login to command due to the page constantly refreshing | critical | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-18 09:32 | Issues loading Command | major | 3 hrs, 11 mins | Verkada has restored normal functionality to the Command platform after identifying an issue with an infrastructu...read more |
| 2025-08-15 10:51 | Incidents page is having issues loading | major | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-14 10:09 | Issues loading command | critical | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-13 18:27 | Thumbnails not loading in Command | none | 9 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-12 08:28 | People detection results not populating on cameras residing in the Europe servers | none | 1 hr, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-11 10:10 | Unable to import Access Users via CSV | major | 5 hrs | This incident has been resolved.This incident has been resolved. |
| 2025-08-05 06:51 | Users Unable To Load Guest Webpage | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-04 06:55 | Problems loading Command | critical | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-25 06:46 | Notifications repeatedly triggering for Tamper Alerts | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-15 09:44 | Access groups not being populated from SCIM sources | minor | 2 hrs, 23 mins | This is now resolved.This is now resolved. |
| 2025-07-15 06:13 | Cannot add/remove users in access groups on Command | minor | 10 hrs, 18 mins | The incident has been resolved.The incident has been resolved. |
| 2025-07-14 12:54 | Issues Loading Command | minor | 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-11 20:00 | [Scheduled] Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-07 05:44 | Photo upload for Access Control users not working | major | 3 hrs, 23 mins | This incident has been resolved. Between July 3rd 2PM PT and July 7th 9AM PT, customers were unable to upload pr...read more |
| 2025-06-13 09:32 | Unable to link Verkada Data Plans to Gateway devices. | major | 11 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 15:05 | Issues with notification delivery | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 12:43 | Issues loading Command | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 11:40 | Some devices are unable to connect to Verkada's backend | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-24 21:00 | [Scheduled] Database Maintenance in US Regions | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-15 13:05 | Problems adding devices to Command | major | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-14 14:00 | [Scheduled] Maintenance on Verkada LPR and POI | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-13 06:48 | Pass App for iOS - Unable to unlock via bluetooth | minor | 31 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |