Verkada Status

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Current Status: Verkada is UP

We checked the official Verkada status page for updates 4 mins, 51 seconds ago.

Past Verkada Incidents

Source: Official Verkada status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-09-12 15:00 [Scheduled] Scheduled Maintenance in Goverment Environment
maintenance
33 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-10 20:48 Unable to load homepage on Government Solutions
major
19 mins

This incident has been resolved.This incident has been resolved.

2025-09-10 19:07 Issue with Archives
minor
1 hr, 37 mins

This incident has been resolved.This incident has been resolved.

2025-09-10 05:53 Access user changes are not reflecting in the UI
minor
53 mins

This incident has been resolved.This incident has been resolved.

2025-09-07 22:09 Issues loading Command platform
minor
20 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2025-09-05 00:05 Command User Administration
none
6 hrs, 29 mins

This incident has been resolved.This incident has been resolved.

2025-08-30 20:00 [Scheduled] Infrastructure Maintenance for Verkada Cameras
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-25 17:28 Command mobile app usability
critical
19 hrs, 36 mins

This incident has been resolvedThis incident has been resolved

2025-08-23 12:33 Degraded LPR Performance
minor
1 hr, 57 mins

This incident has been resolved.This incident has been resolved.

2025-08-20 10:29 Some users are unable to login to command due to the page constantly refreshing
critical
1 hr, 49 mins

This incident has been resolved.This incident has been resolved.

2025-08-18 09:32 Issues loading Command
major
3 hrs, 11 mins

Verkada has restored normal functionality to the Command platform after identifying an issue with an infrastructu...

2025-08-15 10:51 Incidents page is having issues loading
major
18 mins

This incident has been resolved.This incident has been resolved.

2025-08-14 10:09 Issues loading command
critical
33 mins

This incident has been resolved.This incident has been resolved.

2025-08-13 18:27 Thumbnails not loading in Command
none
9 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2025-08-12 08:28 People detection results not populating on cameras residing in the Europe servers
none
1 hr, 40 mins

This incident has been resolved.This incident has been resolved.

2025-08-11 10:10 Unable to import Access Users via CSV
major
5 hrs

This incident has been resolved.This incident has been resolved.

2025-08-05 06:51 Users Unable To Load Guest Webpage
minor
24 mins

This incident has been resolved.This incident has been resolved.

2025-08-04 06:55 Problems loading Command
critical
34 mins

This incident has been resolved.This incident has been resolved.

2025-07-25 06:46 Notifications repeatedly triggering for Tamper Alerts
minor
45 mins

This incident has been resolved.This incident has been resolved.

2025-07-15 09:44 Access groups not being populated from SCIM sources
minor
2 hrs, 23 mins

This is now resolved.This is now resolved.

2025-07-15 06:13 Cannot add/remove users in access groups on Command
minor
10 hrs, 18 mins

The incident has been resolved.The incident has been resolved.

2025-07-14 12:54 Issues Loading Command
minor
22 mins

This incident has been resolved.This incident has been resolved.

2025-07-11 20:00 [Scheduled] Database Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-07 05:44 Photo upload for Access Control users not working
major
3 hrs, 23 mins

This incident has been resolved. Between July 3rd 2PM PT and July 7th 9AM PT, customers were unable to upload pr...

2025-06-13 09:32 Unable to link Verkada Data Plans to Gateway devices.
major
11 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2025-06-09 15:05 Issues with notification delivery
minor
40 mins

This incident has been resolved.This incident has been resolved.

2025-06-06 12:43 Issues loading Command
minor
30 mins

This incident has been resolved.This incident has been resolved.

2025-05-30 11:40 Some devices are unable to connect to Verkada's backend
minor
24 mins

This incident has been resolved.This incident has been resolved.

2025-05-24 21:00 [Scheduled] Database Maintenance in US Regions
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-15 13:05 Problems adding devices to Command
major
18 mins

This incident has been resolved.This incident has been resolved.

2025-05-14 14:00 [Scheduled] Maintenance on Verkada LPR and POI
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-13 06:48 Pass App for iOS - Unable to unlock via bluetooth
minor
31 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2025-05-11 20:00 [Scheduled] Maintance on Verkada Helix
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-09 18:00 [Scheduled] Database Maintenance in European Region
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-06 06:50 Prod2 region (Europe): Verkada Pass for iOS v5.1 users are unable to login
major
2 hrs, 40 mins

Version 5.1.1 is now available in the Apple App Store. Affected users should visit the App Store and update to v...

2025-05-02 18:28 Issue Loading Command in Gov Region
critical
50 mins

This incident has been resolved.This incident has been resolved.

2025-05-02 11:00 [Scheduled] Database Maintenance in Australia Region
maintenance
22 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-08 20:03 Archives not completing
critical
1 hr, 3 mins

This incident has been resolved.This incident has been resolved.

2025-03-31 09:54 Issue Arming/Disarming in New Alarms
minor
34 mins

This incident has been resolved.This incident has been resolved.

2025-03-27 11:11 H.265 transcoding failing on some devices
minor
58 mins

This incident has been resolved. If you are still seeing issues, please hard refresh Command in your web browser ...

2025-03-27 08:28 Issue Loading Command
major
25 mins

This incident has been resolved.This incident has been resolved.

2025-03-26 04:48 Delay in disarming Classic Alarm sites in European region Organisations.
minor
27 hrs, 43 mins

This incident has been resolved.This incident has been resolved.

2025-03-25 22:00 [Scheduled] Licensing Database Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 20:00 [Scheduled] Audit Log Database Upgrade
maintenance
28 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 05:19 Cameras falsely reporting as offline
minor
1 hr, 5 mins

This incident has been resolved.This incident has been resolved.

2025-03-18 12:48 Guest cannot integrate with MS Teams
none
3 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-03-12 12:26 Unable to create new Command organizations
minor
3 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2025-02-26 15:00 [Scheduled] Database upgrade effecting notifications
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-23 16:33 SMS Delivery Issue
major
1 hr, 51 mins

This incident has been resolved.This incident has been resolved.

2025-02-18 16:00 [Scheduled] Database Upgrade affecting Viewing Stations and BC51 Alarms Consoles
maintenance
39 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.