Current Status: Vetspire is UP
We checked the official Vetspire status page for updates 5 mins, 9 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-02 15:42 | 3rd Party Outage - Idexx IHD and Reference lab ordering outage | major | 0 second | Idexx is currently experiencing an outage that is affecting multiple PIMS including Vetspire. You can follow the...read more |
| 2025-03-31 09:18 | 3rd Party Outage: SMS Delivery Failures from AT&T Network to a Subset of Twilio Numbers (US Only) | minor | 0 second | Twilio is actively collaborating with AT&T to identify and resolve the root cause of this issue that has resulted...read more |
| 2025-03-28 17:29 | 3rd party outage- Idexx Outage | none | 72 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-28 13:37 | SEV2 Missing Date in March on Providers Schedule | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 10:28 | We are investigating a possible Vetspire/Antech integration issue. | minor | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 13:48 | SEV-2 Full medical records timing out | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-11 09:00 | SEV-2 Client/Patient/Chart Configuration | none | 147 hrs, 45 mins | We’re happy to share that the issue has now been fully resolved. After thorough testing and validation, all affec...read more |
| 2025-03-07 14:28 | SEV 2: The schedule Appointment Button showing in Email when location has online booking toggled off | none | 137 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-03 15:59 | SEV-2 Inconsistent Prescription Refill Counts | minor | 520 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 14:07 | SEV 2: Sporadic Error message when loading the Ledger report for certain locations | minor | 18 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-31 12:54 | SEV 2-Vet & Tech Names Not Auto-Populating Under Encounter Footer | none | 0 second | Jan 31, 07:54 ESTResolved - This incident has been resolved.Jan 30, 10:12 ESTInvestigating - We are currently inv...read more |
| 2024-12-20 17:37 | SEV-2 Online Booker not allowing clients to book, Error message | none | 0 second | Dec 20, 12:37 ESTResolved - This incident has been resolved.Dec 20, 08:35 ESTMonitoring - The fix was deployed th...read more |
| 2024-12-16 14:54 | Antech Outage | none | 0 second | Dec 16, 09:54 ESTResolved - This incident has been resolved.Dec 16, 08:33 ESTInvestigating - We are investigating...read more |
| 2024-12-13 13:22 | SEV-2 Declined Immunization showing as a reminder in Patient Reminder Section | none | 0 second | Dec 13, 08:22 ESTResolved - This incident has been resolved.Dec 11, 12:41 ESTUpdate - We are continuing to invest...read more |
| 2024-12-12 18:28 | 3rd Party outage- Antech | none | 0 second | Dec 12, 13:28 ESTResolved - This incident has been resolved.Dec 12, 10:58 ESTUpdate - We are actively investigati...read more |
| 2024-12-09 13:00 | SEV-2 Historical Reminders not populating | none | 0 second | Dec 9, 08:00 ESTResolved - This incident has been resolved.Dec 6, 14:09 ESTInvestigating - We are aware of an i...read more |
| 2024-12-03 23:00 | SEV-2 Formatting/functional issues with Text in encounters | none | 0 second | Dec 3, 18:00 ESTResolved - This incident has been resolved.Dec 3, 15:00 ESTMonitoring - A fix has been implemen...read more |
| 2024-12-03 17:48 | Mark Reconciled button does not work if amount in Total Cash to be Depsited is more than $999.99 | minor | 0 second | We are aware of issues with reconciling end of day if the Total Cash to be Deposited is over $999.00. We are inve...read more |
| 2024-12-03 14:30 | SEV2- Wellness Plan Consumption Issue affecting some clients | none | 0 second | Dec 3, 09:30 ESTResolved - This incident has been resolved.Nov 29, 09:29 ESTUpdate - We are continuing to monito...read more |
| 2024-11-29 17:16 | Outage for book.your.vet online booking and payment links | none | 0 second | Nov 29, 12:16 ESTResolved - This incident has been resolved.Nov 28, 22:00 ESTUpdate - We have resolved the issue ...read more |
| 2024-11-25 19:39 | Investigating Frequent SDF popups | none | 0 second | Nov 25, 14:39 ESTResolved - This incident has been resolved.Nov 25, 12:17 ESTMonitoring - A fix has been implemen...read more |
| 2024-11-21 16:22 | SEV-2 Duplicate Reminders | none | 0 second | Nov 21, 11:22 ESTResolved - We have deployed a fix!Nov 20, 15:55 ESTIdentified - We are aware of some reported is...read more |
| 2024-11-21 14:46 | Third-Party Integrations (Labs) - Antech is reporting an outage | none | 0 second | Nov 21, 09:46 ESTResolved - This incident has been resolved.Nov 20, 16:01 ESTUpdate - Antech has resolved an issu...read more |
| 2024-11-21 13:04 | Unable to save changes on Packages | none | 0 second | Nov 21, 08:04 ESTResolved - This incident has been resolved.Nov 21, 08:04 ESTUpdate - We are continuing to monito...read more |
| 2024-11-19 19:56 | SDF- For Invoices & Estimates | none | 0 second | Nov 19, 14:56 ESTResolved - We have resolved this issue. You may have to refresh or log out and back into Vetspir...read more |
| 2024-11-19 18:10 | SDF when selecting the "save" button on packages. | none | 0 second | Nov 19, 13:10 ESTResolved - This incident has been resolved.Nov 18, 13:27 ESTMonitoring - We have deployed a fix ...read more |
| 2024-11-07 20:45 | CardPointe/CardConnect Gateway Disruption | none | 0 second | Nov 7, 15:45 ESTResolved - This incident has been resolved.Nov 7, 07:41 ESTUpdate - We are continuing to monito...read more |
| 2024-11-03 09:30 | SDF when trying to access an invoice | minor | 1 hr, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-28 14:32 | Partial Vetconnect PLUS ordering delay | major | 5 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-28 13:39 | Antech Outage- Unable to order labs or login to Antech portal | critical | 6 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-24 09:09 | SEV-1 Unable to download/email Invoices and Estimates | minor | 26 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-23 14:02 | Issue with Reminders in chart | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-22 15:45 | SEV-1 Unable to load certain invoices | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 13:33 | IDEXX Ordering Delay | none | 6 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-19 11:24 | SEV-2 Boarding is loading slow sporadically for some locations | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 16:51 | Antech Outage- Unable to order labs | major | 1 hr, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-08 10:30 | SEV-1 Investigating SDF | minor | 48 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-05 05:00 | [Scheduled] Maintenance not notification from: RingCentral Network Testing | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-03 09:50 | SEV-1 Some Idexx IH codes are not showing in integration drop down list to be ordered | minor | 1 hr, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-03 07:53 | SEv-1 "Sad Dog Fred" error when taking payment via new payment button | minor | 25 mins | The fix has been deployed. Please refresh your Vetspire.The fix has been deployed. Please refresh your Vetspire. |
| 2024-10-01 14:59 | Third party integration SMS outage | none | 5 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-25 12:28 | Idexx Outage | major | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 13:09 | SEV - 1 SSO provider roles are updating with null values | none | 1 hr, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 10:29 | SEV-2 Custom Patient alerts not honoring correct color | minor | 22 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 08:14 | SEV-1 Boarding module not loading/all reservations missing | minor | 2 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-17 13:17 | SEV2 - Incorrect amount due showing on invoice PDF and during checkout | none | 42 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-11 14:50 | SEV-2: Address Issues with Co-Owner | none | 45 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 12:21 | Jira/Vetspire Support Test | none | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-30 08:05 | SEV2 Certain Encounters are populating Raw image Data in Chart Preview | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 14:01 | SEV 2- Patient Labels Printing as PDF Instead of Sending to Label Printer Directly when Using PrintN... | minor | 137 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |