Walkme Status

Is Walkme down?

Current Status: Walkme is UP

We checked the official Walkme status page for updates 4 mins, 58 seconds ago.

Past Walkme Incidents

Source: Official Walkme status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-21 23:30 Temporary disruption in publish capability on US datacenter
major
0 second

Unable to publish content or settings on any US account. Error will display in Editor "Update and Publish error" ...

2025-02-02 06:00 [Scheduled] WalkMe Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-24 20:32 Unable to publish from FedRAMP editors
major
2 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2024-10-22 16:53 Microsoft Edge Bug Impacting Extensions
major
70 hrs, 6 mins

Microsoft has released a fix for this issue in Edge stable version 130.0.2849.56. Please see their status page up...

2024-10-22 16:40 Microsoft Edge Bug Impacting Extensions
major
0 second

The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented.

2024-09-27 20:22 Branding page for Workstation on Console is down
none
17 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2024-09-12 17:30 Unable to log in to WalkMe platforms via SSO
major
3 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2024-09-12 10:00 New Geo-Location Restriction: Russia
none
0 second

WalkMe, an SAP company, takes very seriously our obligation to comply with the law. Following Russia's invasion...

2024-08-26 21:00 Asset library is not functioning
major
3 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2024-08-05 18:20 Multi-Language in Console is down
major
1 hr, 58 mins

This incident has been resolved.This incident has been resolved.

2024-03-06 14:09 US accounts - Editor/Insights/Console is down - Partial Workstation and ActionBot outage
critical
6 hrs, 33 mins

All WalkMe components impacted by today's outage have been restored. Thank you for your patience as our team work...

2024-03-06 13:30 US Accounts - Workstation is Down
major
0 second

WalkMe Workstation is unavailable. Our Development team is currently working to restore.WalkMe Workstation is unavailable. Our Development team is currently working to restore.

2024-01-10 10:01 Editor down - US datacenter only
critical
1 hr, 19 mins

This incident has been resolved.This incident has been resolved.

2023-09-03 11:00 Legacy SSO Outage
major
0 second

Our Legacy SSO offering was temporarily offline due to a change made in the API mechanism that handles the reques...

2023-08-20 09:00 [Scheduled] WalkMe Maintenance
maintenance
4 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-06-30 16:20 WalkMe US Editor and Admin Services are currently inaccessible
critical
14 mins

This incident has been resolved.This incident has been resolved.

2023-05-28 06:00 [Scheduled] Database maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-03-19 07:00 [Scheduled] Upcoming Experience Group Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-03-14 16:07 WalkMe Segmentation based on Incoming Integrations is not functioning as expected
critical
23 hrs, 42 mins

After continuous monitoring our team has confirmed that the fix applied is working as expected and the Integratio...

2023-03-13 19:53 WalkMe Incoming Integrations are not functioning as expected
major
2 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2023-01-25 07:04 [Scheduled] Upcoming Action Group Maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-01-01 07:35 [Scheduled] databases and cloud infrastructure
maintenance
8 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-12-25 07:04 [Scheduled] Upcoming Action Group Maintenance
maintenance
3 hrs, 56 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-07-17 05:00 [Scheduled] Database upgrade
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-07-04 21:00 WalkMe US Editor Down
critical
8 hrs

Connection issue which was fixed by our R&D.Connection issue which was fixed by our R&D.

2022-06-07 16:09 WalkMe Publishing Service Outage
major
32 mins

WalkMe developers have identified and remedied the cause. Publish services have been restored.WalkMe developers have identified and remedied the cause. Publish services have been restored.

2022-04-10 07:00 [Scheduled] Scheduled Solutions Gallery maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-03-15 17:46 Publish Failing from Editor and Console
major
1 hr, 19 mins

This incident has been resolved.This incident has been resolved.

2022-02-02 22:56 Unable to log into Editor, Admin Spaces, and Insights
critical
2 hrs, 32 mins

All login services are restored. The issue was due to a communication failure between certain services which our ...

2022-01-25 18:25 WalkMe Application Outage
critical
3 hrs, 36 mins

Workstation is now operational.Workstation is now operational.

2022-01-25 17:30 WalkMe Application Outage
none
0 second

TeachMe is currently experiencing an outageTeachMe is currently experiencing an outage

2021-12-27 16:30 [Scheduled] Scheduled WalkMe Share maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-12-26 07:00 [Scheduled] Scheduled WalkMe’s systems maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-12-25 13:00 ActionBot Down
none
0 second

The ActionBot was unavailable on the Editor side onlyThe ActionBot was unavailable on the Editor side only

2021-12-21 20:32 Session Playback Recordings Down
critical
1 hr, 49 mins

This incident has been resolved.This incident has been resolved.

2021-12-16 19:00 Report Subscriptions Failed to Send
none
0 second

Starting from Thursday Dec 16 2:00PM ET there were issues with report subscriptions being delivered via email. Th...

2021-12-15 15:30 Service Disruption for the Editor and WalkMe portals
major
0 second

WalkMe Editor and Admin space services were temporarily down but have since been restored as of 11 AM EST. End us...

2021-08-18 11:31 Subscribed reports sent multiple times
none
0 second

Started: August 18th at 12:00am GMT Resolved: August 18th at 7:00 am GMT Root cause of the issue: Improvement to...

2021-07-27 08:07 Analytics Outage
major
37 mins

This incident has been resolved.This incident has been resolved.

2021-07-22 16:39 Mobile Console & Analytics Outage
critical
49 mins

This incident has been resolved.This incident has been resolved.

2021-07-18 06:00 [Scheduled] Scheduled ActionBot Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-07-07 01:40 Editor/Login Services
critical
54 mins

This incident has been resolved.This incident has been resolved.

2021-06-23 14:30 Editor and Admin Services Down
none
0 second

Temporary downtime for WalkMe Editor and Admin services from 10:30 AM EST to 11:30 AM EST.Temporary downtime for WalkMe Editor and Admin services from 10:30 AM EST to 11:30 AM EST.

2021-05-13 03:30 Login Service down
critical
3 hrs, 24 mins

This incident has been resolved.This incident has been resolved.