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Current Status: WatchGuard is UP

We checked the official WatchGuard status page for updates 4 mins, 42 seconds ago.

Past WatchGuard Incidents

Source: Official WatchGuard status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-03 19:18 [Scheduled] AuthPoint Authentication Services Maintenance - AMER Region
maintenance
0 second

There were reports that between 18:00 UTC and 18:40 UTC, user account logins with MFA enabled were unstable on th...

2025-04-02 18:30 2025-04-02 - GLOBAL - Issues with New Product Activations
critical
3 hrs, 56 mins

We are no longer experiencing errors and this incident is now resolved. The service is operating normally at this...

2025-04-02 16:40 [Scheduled] AuthPoint Authentication Services Maintenance - EMEA Region
maintenance
17 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 14:50 2025-04-02 - EMEA - Firebox visibility logs and dashboards delays
minor
9 hrs, 36 mins

Normal operations are restored. This is now resolved. Thank you for your patience.Normal operations are restored. This is now resolved. Thank you for your patience.

2025-04-02 12:00 [Scheduled] AuthPoint Authentication Services Maintenance - EMEA Region
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 14:13 2025-04-01 AMER - Firebox visibility logs problem
major
3 hrs, 26 mins

This incident has been resolved and the service is operating normally at this time. We apologize for any impact t...

2025-04-01 06:30 2025-04-01 - EMEA - Issues with Inventory Administration
critical
1 hr, 19 mins

This incident has been resolved and the service is operating normally at this time. We apologize for any impact t...

2025-03-24 12:36 [Scheduled] AuthPoint Authentication Services Maintenance - APAC Region
maintenance
3 hrs, 24 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-15 10:00 [Scheduled] Distributor Services Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-06 22:01 2025-03-06: EMEA & AMER: ThreatSync Partial Outage
major
4 hrs, 29 mins

Our ThreatSync Service has now caught up and the service is responding normally. This incident is now resolved. ...

2025-02-28 06:05 2025-02-28 - APAC - Firebox log reporting timing out
minor
2 hrs, 14 mins

We are no longer experiencing alerts on Firebox log reporting service and this incident is now resolved. The serv...

2025-02-24 09:00 [Scheduled] AuthPoint - Password Manager Maintenance - AMER Region
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-22 02:00 [Scheduled] Watchguard Cloud - Web UI Login Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-20 09:00 [Scheduled] AuthPoint - Password Manager Maintenance - EMEA Region
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-19 12:00 [Scheduled] AuthPoint - Password Manager Maintenance - APAC Region
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-12 12:33 2025-02-12 - GLOBAL - Authpoint provider/subscriber view issues
minor
3 hrs, 46 mins

We are no longer experiencing issues with the Authpoint provider/subscriber view service, and this event is now r...

2025-02-12 09:04 2025-02-12 - EMEA - WatchGuard Cloud Visibility Issues
minor
54 mins

We are no longer experiencing issues with the Authpoint reports service, and this event is now resolved. The serv...

2025-02-07 09:53 2025-02-07 - EMEA - Issues with Accounts and Inventory Administration
critical
44 mins

We are no longer experiencing errors with the Accounts and Inventory Administration and this incident is now reso...

2025-01-25 13:00 [Scheduled] WatchGuard Cloud - Account and Operator Administration Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-25 01:00 [Scheduled] DNSWatch Database Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-09 15:37 2025-01-09 - GLOBAL - Issues with New Product Activations
critical
3 hrs, 8 mins

We are no longer experiencing errors and this incident is now resolved. The service is operating normally at this...

2025-01-07 18:01 2025-01-07 - GLOBAL - Issues with New Product Activations
critical
1 hr, 27 mins

This incident is now resolved.This incident is now resolved.

2025-01-07 08:30 [Scheduled] Distributor Services Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-06 19:26 2025-01-06 - GLOBAL - Slowness issues with WatchGuard business sites
critical
3 hrs, 27 mins

This incident is now resolved.This incident is now resolved.

2024-12-19 17:11 2024-12-19 - GLOBAL - Customers Experiencing Brute Force Attacks
none
20 hrs, 4 mins

We are no longer observing the brute force attacks against some of our customers VPNs. All of our services, inclu...

2024-12-19 01:38 2024-12-18 - GLOBAL - Issues with New Product Activations
critical
1 hr, 52 mins

We are no longer experiencing issues with the product activations and this incident is now resolved. We apologize...

2024-12-18 12:00 2024-12-18 - GLOBAL - MFA email activations not received
major
2 hrs, 16 mins

We are no longer experiencing issues with Operator Administration, and this event is now resolved. The service is...

2024-12-12 15:01 2024-12-12 - AMER - WatchGuard Cloud Visibility Issues
minor
10 hrs, 16 mins

We are no longer experiencing issues with Firebox logs and reports, and this event is now resolved. The service i...

2024-12-11 08:17 2024-12-11 - EMEA - AuthPoint Authentication service degradation & Web UI Login Issues
major
4 hrs, 50 mins

We are no longer experiencing errors on Authpoint SAML and RADIUS authentications service and this incident is no...

2024-12-10 10:24 2024-12-10 - EMEA - ThreatSync Monitor/Threats Issues
major
1 hr, 2 mins

We are no longer experiencing alerts on ThreatSync Monitor/Threats service and this incident is now resolved. The...

2024-12-05 19:14 2024-12-05 - AMER - WatchGuard Cloud Visibility Issues
minor
51 mins

This incident has been resolved and the service is operating normally at this time. We apologize for any impact t...

2024-12-05 11:48 2024-12-05 - EMEA - ThreatSync+NDR UI and API call issues
major
55 mins

We are no longer experiencing issues and this incident is now resolved. The service is operating normally at this...

2024-12-04 16:30 [Scheduled] WatchGuard Cloud - Account and Operator Administration Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-29 11:33 2024-11-29 - AMER & EMEA - ThreatSync Data Access issues
major
6 hrs, 58 mins

We have identified and mitigated the issue. After evaluating and monitoring its impact, we’ve determined that it ...

2024-11-28 19:00 [Scheduled] WatchGuard Cloud Emergency Maintenance - AMER Region
maintenance
1 hr, 24 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-28 16:00 [Scheduled] WatchGuard Cloud Emergency Maintenance - EMEA Region
maintenance
1 hr, 45 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-28 13:00 [Scheduled] WatchGuard Cloud Emergency Maintenance - APAC Region
maintenance
1 hr, 34 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-23 02:00 [Scheduled] Emergency Network Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-20 15:49 2024-11-20 - GLOBAL - Issues with RapidDeploy service
minor
3 hrs, 30 mins

Services are fully restored and this incident is resolved. Thank you for your patience.Services are fully restored and this incident is resolved. Thank you for your patience.

2024-11-16 16:00 [Scheduled] WatchGuard Cloud - Account and Operator Administration Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-15 09:38 2024-11-15 - EMEA - DNSWatch resolution issues
major
2 hrs, 14 mins

We are no longer experiencing errors in DNSWatch service and this incident is now resolved. DNSWatch is operating...

2024-11-09 18:32 [Scheduled] WatchGuard Cloud - Account and Operator Administration Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-09 16:00 [Scheduled] WatchGuard Cloud - Account and Operator Administration Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-09 03:30 [Scheduled] Emergency Network Maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-08 18:30 [Scheduled] Emergency Network Maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-06 21:29 2024-11-06 - GLOBAL - Activations experiencing intermittent issues
major
1 hr, 31 mins

We are no longer experiencing errors and this incident is now resolved. The service is operating normally at this...

2024-11-04 11:59 2024-11-04 - EMEA - Firebox integration with AuthPoint MFA issues
minor
2 hrs, 17 mins

We are no longer experiencing alerts on Firebox integration with AuthPoint MFA not receiving the push notificatio...

2024-11-01 02:15 2024-11-01 - Global - Activation Issues
minor
11 hrs, 13 mins

We are no longer experiencing alerts on Activations service and this incident is now resolved. The service is ope...

2024-10-31 04:17 2024-10-31 - Global - Activation Issues
minor
42 mins

We are no longer experiencing errors on Activations and this incident is now resolved. The service is operating n...

2024-10-26 15:00 [Scheduled] Distributor Services Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.