Current Status: Webdam is UP
We checked the official Webdam status page for updates 3 mins, 47 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-25 13:13 | Email Notifications are delayed | minor | 0 second | This incident has been resolved. Email delivery is now functional.This incident has been resolved. Email delivery is now functional. |
| 2025-01-31 20:30 | [Scheduled] Scheduled Sever Maintenance | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2024-11-04 10:37 | Assets stuck processing | minor | 2 hrs, 19 mins | The incident around assets stuck processing has been resolved.The incident around assets stuck processing has been resolved. |
| 2024-10-19 15:09 | Brand Portal users and integration may have limited access. | minor | 0 second | Following several identified improvement areas, we’ve seen a notable decline in error reports. As a result, we ...read more |
| 2024-09-30 10:30 | [Scheduled] Scheduled Sever Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-13 22:00 | [Scheduled] Platform Upgrade and Server Maintenance: Enhancing Stability and Resilience | maintenance | 32 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-06 10:23 | [Scheduled] Scheduled Sever Maintenance | maintenance | 3 hrs, 1 min | We are cancelling the scheduled maintenance for this weekend and will postpone it for another time.We are cancelling the scheduled maintenance for this weekend and will postpone it for another time. |
| 2024-09-02 01:57 | Webdam is not loading | minor | 4 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-29 07:02 | Webdam is currently unable to load | critical | 4 hrs, 46 mins | The incident has been resolved.The incident has been resolved. |
| 2024-07-22 00:58 | Webdam portal latency with loading and searching | major | 9 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 09:01 | 3rd party issues impacting Workstream proofing module | major | 8 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-13 22:00 | [Scheduled] Data storage update | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-10 08:37 | Webdam is not loading | critical | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-01 09:34 | Single download request are not generating and a delay with asset processing | minor | 20 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-20 11:01 | Dam latency with loading and search. | minor | 19 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-14 08:16 | Brand Portal view not fully loading | major | 4 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-11 15:05 | Unable to update Metadata | major | 42 hrs, 11 mins | This issue has been confirmed to be resolved.This issue has been confirmed to be resolved. |
| 2024-06-10 13:32 | Delay with download request | minor | 4 hrs, 15 mins | The incident has been resolved.The incident has been resolved. |
| 2024-05-21 07:44 | Latency in accessing the DAM | minor | 7 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-15 12:31 | Download request not processing | minor | 21 hrs, 20 mins | This incident for download request has been resolved.This incident for download request has been resolved. |
| 2024-04-15 11:59 | Linkrui - Unable to authenticate | minor | 46 hrs, 25 mins | The LinkrUI update has been completed. Users are now able to login.The LinkrUI update has been completed. Users are now able to login. |
| 2024-04-04 08:22 | Latency within Webdam | minor | 25 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-14 10:10 | Latency issues in Core & Brand Portal | minor | 52 mins | The platform is operational and is now resolved.The platform is operational and is now resolved. |
| 2024-02-16 10:21 | Bulk Download delay | minor | 6 hrs, 48 mins | The incident has been resolved around bulk downloads.The incident has been resolved around bulk downloads. |
| 2024-02-01 17:32 | Intermittent issue accessing Portal | minor | 16 hrs, 53 mins | The incident around accessing portals intermittently has been resolved.The incident around accessing portals intermittently has been resolved. |
| 2024-01-16 10:09 | Asset processing for video/MP4 files | minor | 59 hrs, 58 mins | This incident has been resolved; the impacted video assets are fixed and are displaying a preview.This incident has been resolved; the impacted video assets are fixed and are displaying a preview. |
| 2024-01-11 10:52 | Investigating API errors | minor | 118 hrs, 46 mins | API calls related to expired SSL Certification have been resolved.API calls related to expired SSL Certification have been resolved. |
| 2024-01-10 10:01 | Investigating Assets Stuck in Asset Processing | none | 23 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-24 09:30 | [Scheduled] Server maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-05 14:08 | Possible 503 error when downloading assets | major | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-18 09:00 | [Scheduled] TLS 1.2 update for cloudfront distribution cdn1-originals.webdamdb.com | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-20 11:47 | Webdam asset uploads and asset processing delayed | major | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-20 09:18 | Webdam API Not Responding | major | 6 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-18 08:21 | Slow upload speeds and asset processing | minor | 55 mins | This incident has been resolved with new uploads processing. We are currently still processing a backlog of uploa...read more |
| 2023-06-27 10:12 | Latency issues with Asset Processing and Downloads | minor | 47 mins | This issue has been resolved. We had issues that was impacting the performance of some of our servers, however th...read more |
| 2023-06-09 13:18 | Unable to upload assets into Webdam | minor | 2 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-08 15:15 | Unable to authorize users that are attempting to use integrations with Webdam | minor | 19 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-02 15:12 | Search results are delayed for newly uploaded assets or when doing partial searches. | minor | 137 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-04 09:31 | Slow downloads or Downloads not starting | minor | 8 hrs, 13 mins | This incident has been resolved, thank you for your patience while we worked on this issue.This incident has been resolved, thank you for your patience while we worked on this issue. |
| 2023-05-03 11:17 | DAM Experiencing Latency | major | 6 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-03 07:10 | DAM Experiencing Latency | major | 4 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2023-05-02 11:37 | Webdam services are currently down | major | 22 hrs, 15 mins | Closing this incident as we are now tracking it now - https://webdam-status.bynder.com/incidents/yy7tp33fv0yzClosing this incident as we are now tracking it now - https://webdam-status.bynder.com/incidents/yy7tp33fv0yz |
| 2023-04-27 17:11 | Webdam services are currently down. | major | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-31 08:33 | Error "This site can’t be reached" when accessing the DAM | major | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-07 15:43 | Latency when navigating folders or uploading new images | minor | 42 mins | This issue has been resolved.This issue has been resolved. |
| 2023-03-02 08:41 | API/Integrations Oauth is unable to connect to server | major | 5 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-02 09:30 | Slow Asset Processing | minor | 5 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-20 10:23 | Delay with Email Notifications | minor | 6 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-08 09:27 | DAM Experiencing Latency | minor | 1 hr, 58 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2022-06-01 03:00 | [Scheduled] SFMC Integration Maintenance Window | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |