Current Status: Webroot is UP
We checked the official Webroot status page for updates 1 min, 50 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-19 12:00 | [Scheduled] BrightCloud Threat Intelligence - Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-24 16:53 | Device Performance Issues | major | 93 hrs, 47 mins | Performance issues are resolved and systems should now be stable. A root cause analysis can be found here: https:...read more |
| 2025-02-24 15:03 | BCTI Service Degradation | minor | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-13 08:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 00:27 | BCTI Service Degradation | minor | 5 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 14:53 | BCTI Service Outage - Frankfurt-Ireland Region | major | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 14:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 14:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 25 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-20 14:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 1 hr, 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 18:51 | Notice: False Positive Security Alert | major | 10 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 16:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-13 15:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-07 16:00 | [Scheduled] BCTI Core 249 Deployment in Sydney Region | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-12 21:27 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-12 08:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-12 04:30 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 05:00 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-10 04:30 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-09 04:30 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-06 04:00 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 14:00 | Client Agent Performance Issues | minor | 49 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 20:00 | [Scheduled] Brightcloud Threat Intelligence - Scheduled RTAP/GetPhishScore API Maintenance. | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-12 09:00 | [Scheduled] Unity API Infrastructure Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-07 09:43 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-07 09:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-05 14:11 | Management Console - Product enablement issue | minor | 18 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-28 14:37 | Management Console - Product enablement issue | minor | 15 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-23 17:44 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 10 hrs, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-23 14:45 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-23 08:00 | [Scheduled] Unity Notifications API Infrastructure Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 07:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 18:04 | RTAP APIs have been impacted by the database upgrade. | none | 12 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 16:09 | DNS reporting issues- degraded performancce | none | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 09:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-24 07:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-20 07:32 | Degraded Performance Webroot Management Consoles | minor | 55 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 20:31 | BrightCloud Threat Intelligence - /UrlThreatInsight and /getURLCrawlInfo() API calls are failing | major | 16 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 13:00 | [Scheduled] Planned Maintenance DNS Protection Backend | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-11 13:00 | [Scheduled] Planned Maintenance – DNS Protection Backend | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-10 17:15 | Degraded Performance DNS Protection and Security Awareness Training enablement delayed | minor | 23 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-09 07:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-02 05:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-26 15:02 | IP Change Request will have some delay | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-20 16:01 | Security Awareness Training - Third party image hosting issue | minor | 24 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-20 05:00 | [Scheduled] Planned Upgrade - Webroot Management Console | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-07 13:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 8 hrs, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-06 13:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-31 13:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-29 13:00 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 2 hrs, 13 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-17 13:52 | BCTI - localdb/getv6ipfile outage | minor | 6 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |