Zero Hash Status

Is Zero Hash down?

Current Status: Zero Hash is UP

We checked the official Zero Hash status page for updates 5 mins, 37 seconds ago.

Past Zero Hash Incidents

Source: Official Zero Hash status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-25 22:23 Zero Hash Website Down
none
28 mins

This incident has been resolved.This incident has been resolved.

2025-03-19 15:01 Spike in Internal Server Errors on API Endpoint GET /assets
none
1 hr, 28 mins

A fix has been implemented and the GET /assets endpoint is operational again.A fix has been implemented and the GET /assets endpoint is operational again.

2025-03-18 16:58 Intermittent 5XX errors on Deposits and Assets Endpoints
minor
3 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-03-07 19:00 [Scheduled] Hedera Blockchain Upgrade [Mainnet]
maintenance
40 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-02 22:55 Intermittent Delays With Withdrawal Signing
none
57 mins

This incident has been resolved.This incident has been resolved.

2025-02-26 15:25 Intermittent Delays Processing Withdrawals
minor
1 hr, 19 mins

This incident has been resolved.This incident has been resolved.

2025-02-19 00:37 Public API Documentation Unavailable
minor
45 mins

This incident has been resolved.This incident has been resolved.

2025-02-17 14:55 Ethereum Network Withdrawal Delays Due to Gas Spike
none
17 mins

This incident has been resolved.This incident has been resolved.

2025-02-14 20:17 Intermittent Delays Processing Solana Withdrawals
minor
23 mins

All impacted transactions are now confirmed on-chain.All impacted transactions are now confirmed on-chain.

2025-02-05 02:18 Intermittent Delays Processing Solana Withdrawals
none
1 hr, 12 mins

This incident has been resolved.This incident has been resolved.

2025-02-03 18:59 Crypto Withdrawal Delays
minor
4 hrs, 57 mins

We have seen withdrawals processing as expected and our team is still working on processing the queue of remainin...

2025-02-03 03:02 ETH / ERC-20 Withdrawal Delays Due to Gas Spike
none
1 hr, 30 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 20:01 Crypto Withdrawal Delays
minor
4 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2025-01-22 17:29 Intermittent Delays Processing Solana Withdrawals
none
3 hrs, 29 mins

All impacted Solana transactions have been processed.All impacted Solana transactions have been processed.

2025-01-21 02:47 500 Service Unavailable Errors Affecting Production Services
major
18 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-01-19 13:00 [Scheduled] Bitcoin Cash (BCH) Mainnet Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-18 16:06 Delays In Signing Solana Withdrawals
minor
45 hrs, 59 mins

All delayed transactions have now been completed. This incident has been resolved.All delayed transactions have now been completed. This incident has been resolved.

2025-01-12 13:00 [Scheduled] Tezos (XTZ) and Ripple (XRP) Infrastructure Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-06 15:40 ETH/MATIC Withdrawal Delays Due to Gas Spike
none
3 hrs, 36 mins

All impacted transactions have now been confirmed on-chain.All impacted transactions have now been confirmed on-chain.

2024-12-26 19:43 Intermittent Delays Processing Withdrawals
minor
4 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2024-12-22 09:30 [Scheduled] Scheduled Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-13 03:05 Intermittent Delays Processing Withdrawals
minor
2 hrs, 6 mins

Impacted withdrawals are now out and confirmed onchain.Impacted withdrawals are now out and confirmed onchain.

2024-12-09 05:00 [Scheduled] Zero Hash Infrastructure Maintenance [PROD]
maintenance
1 hr, 47 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-02 17:13 Intermittent Delays Processing Solana Withdrawals
none
4 hrs, 9 mins

All impacted transactions have been confirmed.All impacted transactions have been confirmed.

2024-11-19 22:14 Intermittent Delays with Trade Settlement and /convert_withdraw Requests
minor
82 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-11-17 07:26 Intermittent Delays with Trade Settlement and Convert_withdraw Requests
none
1 hr, 32 mins

This incident has been resolved.This incident has been resolved.

2024-11-15 22:08 Intermittent Delays with Trade Settlement and Convert_withdraw Requests
none
6 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2024-11-14 15:14 Intermittent Delays Processing Withdrawals for USDC.SOL
minor
7 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-11-13 01:30 [Scheduled] Zero Hash Infrastructure Maintenance [PROD]
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-12 21:17 Intermittent Delays Processing Trades
minor
6 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-11-12 13:51 Intermittent Delays Processing Trades
minor
56 mins

This incident has been resolved.This incident has been resolved.

2024-11-12 01:01 Delays Processing Trades and Crypto Withdrawals
minor
1 hr, 28 mins

This incident is now resolved. All impacted transactions have been processed.This incident is now resolved. All impacted transactions have been processed.

2024-11-06 03:51 Degraded performance in Trades and Deposits
minor
2 hrs, 18 mins

Issues have been resolved.Issues have been resolved.

2024-10-30 18:02 Intermittent Delays Processing Solana Withdrawals
none
1 hr, 52 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 20:36 Elevated Error Rate on Trades Endpoint and Delayed Withdrawals
major
2 hrs, 13 mins

We deployed a fix and have confirmed that all impacted transactions are now confirmed.We deployed a fix and have confirmed that all impacted transactions are now confirmed.

2024-10-21 12:50 Intermittent Delays Processing BTC Withdrawals
minor
4 hrs, 34 mins

All impacted withdrawals have now been confirmed on-chain.All impacted withdrawals have now been confirmed on-chain.

2024-10-18 19:09 Elevated Rates of Insufficient Credit Errors
critical
12 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2024-10-08 21:36 Withdrawal Delays On BASE Network
minor
42 mins

All impacted withdrawals have now been confirmed on-chain.All impacted withdrawals have now been confirmed on-chain.

2024-09-26 11:29 Intermittent delays processing withdrawals, deposits, executions and trades
minor
36 mins

This incident has been resolved.This incident has been resolved.

2024-09-21 17:42 Delays In Signing Litecoin Withdrawals
none
3 hrs, 8 mins

All impacted litecoin withdrawals are now signed & pending confirmation on-chain. Our apologies for the delay.All impacted litecoin withdrawals are now signed & pending confirmation on-chain. Our apologies for the delay.

2024-09-17 14:33 Intermittent Delays Processing Withdrawals
minor
4 hrs, 35 mins

All impacted ETH / ERC-20 withdrawals have now been confirmed on-chain.All impacted ETH / ERC-20 withdrawals have now been confirmed on-chain.

2024-09-12 15:46 Intermittent Delays Processing Withdrawals
minor
25 mins

This incident has been resolved.This incident has been resolved.

2024-09-03 07:52 Elevated Error Rate on API endpoints
major
5 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-08-26 13:34 Intermittent delays processing withdrawals for SOL
none
40 mins

Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain.Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain.

2024-08-22 13:42 BTC Withdrawal Delays Due to Network Fee Spike
none
50 mins

This incident has been resolved.This incident has been resolved.

2024-08-08 10:13 Intermittent delays processing withdrawals for SOL
none
19 mins

Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain.Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain.

2024-08-05 14:08 Intermittent delays processing withdrawals for SOL
none
6 hrs, 45 mins

All delayed SOL transactions are confirmed on-chain.All delayed SOL transactions are confirmed on-chain.

2024-08-05 03:36 Intermittent delays processing withdrawals for SOL
none
1 hr, 1 min

This incident has been resolved.This incident has been resolved.

2024-07-25 14:29 Intermittent Delays Processing Withdrawals
minor
45 mins

This incident has been resolved.This incident has been resolved.

2024-07-21 08:00 Scheduled maintenance
none
0 second

THIS IS A SCHEDULED EVENT Jul 21, 08:00 - 09:30 UTCJul 3, 15:51 UTCScheduled - Our MPC technology provider will ...