Current Status: Zero Hash is UP
We checked the official Zero Hash status page for updates 5 mins, 37 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-25 22:23 | Zero Hash Website Down | none | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-19 15:01 | Spike in Internal Server Errors on API Endpoint GET /assets | none | 1 hr, 28 mins | A fix has been implemented and the GET /assets endpoint is operational again.A fix has been implemented and the GET /assets endpoint is operational again. |
| 2025-03-18 16:58 | Intermittent 5XX errors on Deposits and Assets Endpoints | minor | 3 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-07 19:00 | [Scheduled] Hedera Blockchain Upgrade [Mainnet] | maintenance | 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-02 22:55 | Intermittent Delays With Withdrawal Signing | none | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 15:25 | Intermittent Delays Processing Withdrawals | minor | 1 hr, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 00:37 | Public API Documentation Unavailable | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 14:55 | Ethereum Network Withdrawal Delays Due to Gas Spike | none | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-14 20:17 | Intermittent Delays Processing Solana Withdrawals | minor | 23 mins | All impacted transactions are now confirmed on-chain.All impacted transactions are now confirmed on-chain. |
| 2025-02-05 02:18 | Intermittent Delays Processing Solana Withdrawals | none | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 18:59 | Crypto Withdrawal Delays | minor | 4 hrs, 57 mins | We have seen withdrawals processing as expected and our team is still working on processing the queue of remainin...read more |
| 2025-02-03 03:02 | ETH / ERC-20 Withdrawal Delays Due to Gas Spike | none | 1 hr, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-29 20:01 | Crypto Withdrawal Delays | minor | 4 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 17:29 | Intermittent Delays Processing Solana Withdrawals | none | 3 hrs, 29 mins | All impacted Solana transactions have been processed.All impacted Solana transactions have been processed. |
| 2025-01-21 02:47 | 500 Service Unavailable Errors Affecting Production Services | major | 18 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-19 13:00 | [Scheduled] Bitcoin Cash (BCH) Mainnet Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-18 16:06 | Delays In Signing Solana Withdrawals | minor | 45 hrs, 59 mins | All delayed transactions have now been completed. This incident has been resolved.All delayed transactions have now been completed. This incident has been resolved. |
| 2025-01-12 13:00 | [Scheduled] Tezos (XTZ) and Ripple (XRP) Infrastructure Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-06 15:40 | ETH/MATIC Withdrawal Delays Due to Gas Spike | none | 3 hrs, 36 mins | All impacted transactions have now been confirmed on-chain.All impacted transactions have now been confirmed on-chain. |
| 2024-12-26 19:43 | Intermittent Delays Processing Withdrawals | minor | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 09:30 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-13 03:05 | Intermittent Delays Processing Withdrawals | minor | 2 hrs, 6 mins | Impacted withdrawals are now out and confirmed onchain.Impacted withdrawals are now out and confirmed onchain. |
| 2024-12-09 05:00 | [Scheduled] Zero Hash Infrastructure Maintenance [PROD] | maintenance | 1 hr, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 17:13 | Intermittent Delays Processing Solana Withdrawals | none | 4 hrs, 9 mins | All impacted transactions have been confirmed.All impacted transactions have been confirmed. |
| 2024-11-19 22:14 | Intermittent Delays with Trade Settlement and /convert_withdraw Requests | minor | 82 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-17 07:26 | Intermittent Delays with Trade Settlement and Convert_withdraw Requests | none | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-15 22:08 | Intermittent Delays with Trade Settlement and Convert_withdraw Requests | none | 6 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 15:14 | Intermittent Delays Processing Withdrawals for USDC.SOL | minor | 7 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-13 01:30 | [Scheduled] Zero Hash Infrastructure Maintenance [PROD] | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-12 21:17 | Intermittent Delays Processing Trades | minor | 6 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 13:51 | Intermittent Delays Processing Trades | minor | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 01:01 | Delays Processing Trades and Crypto Withdrawals | minor | 1 hr, 28 mins | This incident is now resolved. All impacted transactions have been processed.This incident is now resolved. All impacted transactions have been processed. |
| 2024-11-06 03:51 | Degraded performance in Trades and Deposits | minor | 2 hrs, 18 mins | Issues have been resolved.Issues have been resolved. |
| 2024-10-30 18:02 | Intermittent Delays Processing Solana Withdrawals | none | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 20:36 | Elevated Error Rate on Trades Endpoint and Delayed Withdrawals | major | 2 hrs, 13 mins | We deployed a fix and have confirmed that all impacted transactions are now confirmed.We deployed a fix and have confirmed that all impacted transactions are now confirmed. |
| 2024-10-21 12:50 | Intermittent Delays Processing BTC Withdrawals | minor | 4 hrs, 34 mins | All impacted withdrawals have now been confirmed on-chain.All impacted withdrawals have now been confirmed on-chain. |
| 2024-10-18 19:09 | Elevated Rates of Insufficient Credit Errors | critical | 12 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-08 21:36 | Withdrawal Delays On BASE Network | minor | 42 mins | All impacted withdrawals have now been confirmed on-chain.All impacted withdrawals have now been confirmed on-chain. |
| 2024-09-26 11:29 | Intermittent delays processing withdrawals, deposits, executions and trades | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-21 17:42 | Delays In Signing Litecoin Withdrawals | none | 3 hrs, 8 mins | All impacted litecoin withdrawals are now signed & pending confirmation on-chain. Our apologies for the delay.All impacted litecoin withdrawals are now signed & pending confirmation on-chain. Our apologies for the delay. |
| 2024-09-17 14:33 | Intermittent Delays Processing Withdrawals | minor | 4 hrs, 35 mins | All impacted ETH / ERC-20 withdrawals have now been confirmed on-chain.All impacted ETH / ERC-20 withdrawals have now been confirmed on-chain. |
| 2024-09-12 15:46 | Intermittent Delays Processing Withdrawals | minor | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-03 07:52 | Elevated Error Rate on API endpoints | major | 5 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-26 13:34 | Intermittent delays processing withdrawals for SOL | none | 40 mins | Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain.Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain. |
| 2024-08-22 13:42 | BTC Withdrawal Delays Due to Network Fee Spike | none | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 10:13 | Intermittent delays processing withdrawals for SOL | none | 19 mins | Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain.Our MPC technology provider has implemented a fix and all delayed SOL withdrawals are now completed on-chain. |
| 2024-08-05 14:08 | Intermittent delays processing withdrawals for SOL | none | 6 hrs, 45 mins | All delayed SOL transactions are confirmed on-chain.All delayed SOL transactions are confirmed on-chain. |
| 2024-08-05 03:36 | Intermittent delays processing withdrawals for SOL | none | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-07-25 14:29 | Intermittent Delays Processing Withdrawals | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-21 08:00 | Scheduled maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Jul 21, 08:00 - 09:30 UTCJul 3, 15:51 UTCScheduled - Our MPC technology provider will ...read more |