Current Status: Zingle is UP
We checked the official Zingle status page for updates 5 mins, 48 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-07 10:14 | Concierge Inbox Issues [app.zingle.me] | critical | 3 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-28 07:35 | Inbound and Outbound Message Issues in app.zingle.me | critical | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-02 11:14 | SFTP Contact Imports Issues | critical | 5 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-24 07:50 | Concierge App Loading Issues | minor | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 09:43 | CSV Contact Import Delays (app.zingle.me) | minor | 5 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-18 13:30 | [Scheduled] Medallia Concierge Environment Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-18 12:32 | Outbound and Inbound Message Issues | minor | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-02 07:31 | Concierge App Loading Issues | major | 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-07-01 19:56 | Unable to access Concierge app | critical | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-12 20:03 | Shortened URLs Timing Out | minor | 16 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-06 09:26 | Message Threads Not Loading In Inbox | critical | 29 mins | Our Engineering team has made an update to resolve the issue with the Inbox. Please make sure to refresh your bro...read more |
| 2024-06-06 08:47 | Analytics Not Displaying In Services | critical | 7 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-03 08:56 | Analytics Not Displaying In Services | critical | 25 hrs, 27 mins | We have implemented a fix to address the issues impacting Analytics reports, and have confirmed these issues shou...read more |
| 2024-05-08 09:17 | Outbound messages not sending | major | 7 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-24 07:45 | [Scheduled] Medallia Concierge: Maintenance and Downtime - April 24, 2024 | maintenance | 22 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-17 07:00 | [Scheduled] Medallia Concierge: System Maintenance and Downtime - April 17, 2024 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-10 13:27 | Sound and Desktop Notifications Being Delayed | none | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-27 12:45 | Sound and Desktop Notifications Not Working | minor | 6 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-26 17:14 | Outbound Messages issues | major | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-18 08:58 | App-4 User Login Issues Resulting in 403 Error Page | minor | 85 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-12 09:45 | Mobile Apps - Users are not able to login | critical | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-30 01:00 | [Scheduled] Medallia Concierge - Maintenance & Downtime Nov 30, 2023 (app-4.zingle.sea1.medallia.com... | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-28 15:53 | SMS & MMS Delivery Failures to Verizon and AT&T Networks in the US | minor | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-08 15:21 | Delays Loading Concierge App and Sending Outbound Messages | minor | 18 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-08 12:41 | 10DLC Registration Delays | none | 483 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-01 15:40 | Analytics Data not Populating Since 8/29 | none | 0 second | Sep 1, 11:40 EDTResolved - This incident has been resolved.Aug 31, 17:35 EDTUpdate - We are continuing to invest...read more |
| 2023-08-11 13:29 | Group Messages failing to send via Mobile App or Filtered Contact List | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-07-13 11:42 | CSV Contact Imports Issues | minor | 29 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-07 10:32 | Mobile Apps: Errors sending outbound messages, replying to conversations | major | 27 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-06 11:42 | Analytics Message Volume reports not Populating | minor | 195 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-02 11:34 | Inbound Messages not appearing in Conversations | major | 71 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-29 04:46 | [Scheduled] Medallia Concierge - Maintenance & Downtime (app-4.zingle.sea1.medallia.com) | maintenance | 1 hr, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-29 01:01 | [Scheduled] Medallia Concierge - Maintenance & Downtime on June 28-29, 2023 | maintenance | 3 hrs, 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-19 12:51 | Errors sending outbound messages, updating conversations and importing contacts in Concierge App (ap... | major | 14 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-22 05:01 | [Scheduled] Medallia Concierge Maintenance & Downtime on app-1 - May 22, 2023 | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-15 20:42 | Issues Sending Outbound Messages in Concierge App | major | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-15 05:01 | [Scheduled] Medallia Concierge - Maintenance & Downtime on May 15, 2023 | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-20 02:30 | [Scheduled] Medallia Concierge - Maintenance & Downtime on Apr 20, 2023 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-16 10:33 | Medallia Concierge/Zingle App loading Issues in SEA1 Zingle Environment | critical | 5 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-12 01:01 | [Scheduled] Medallia Concierge - URL Shortener Service Maintenance | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-10 07:03 | iOS Mobile App Notification Issues | minor | 72 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-05 01:00 | [Scheduled] Medallia Concierge - Maintenance & Downtime April 5, 2023 | maintenance | 5 hrs, 4 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-03 15:51 | Medallia Concierge/Zingle App loading Issues in SEA1 Zingle Environment | critical | 18 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-30 14:06 | Concierge App Not Loading | critical | 1 hr, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-23 16:25 | Emergency Maintenance Downtime | maintenance | 9 hrs, 16 mins | Concierge maintenance is now complete.Concierge maintenance is now complete. |
| 2023-03-21 13:50 | Contact Import Issues | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-03-16 09:33 | Shortened URLs Timing Out | minor | 1 hr, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-11 14:48 | Email/SFTP CSV Contact Import Issues | major | 44 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-11 00:01 | [Scheduled] Medallia Concierge - Data Center Network Maintenance | maintenance | 3 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-26 18:11 | Contact Import Delays | minor | 66 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |